Playing Copies of Blurays

Dryne

Newbie Joined: Feb 05, 2007 06:46 Messages: 7 Offline

Solved by

Jan 16, 2014 07:54

I am noticing an issue only with PowerDVD13 related to copies of my own Bluray movies I have made. I backup my collection to my network storage and the entire Bluray exists as an ISO file. I am noticing that some of my ISO files will not play using PowerDVD13. What typically happens is that entire program locks up and I must kill it via task manager. This happens right at the start of the movie (actually before I even get to see the actual movie -- it may lockup at the production company's title screen). I thought perhaps my ISO image was bad, but another software Bluray player played the entire file with no issue at all.

Does anyone have any ideas of why PowerDVD has issues with some of my Bluray copies? Again, I am able to play the ISO file with no issue at all using other software. PowerDVD is not cheap, so I am surprised I am running into this issue with it.

Thank you.

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Jan 16, 2014 08:14

Hi Dryne,
you may post more Details:

1. how do you create your ISO (as detailed as possible)
2. what ISO mounter/Virtual Drive Software do you use?
3. what titles Show Problems when using the ripped ISO?

thx
Michael Technical Support

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Dryne

Newbie Joined: Feb 05, 2007 06:46 Messages: 7 Offline

Jan 16, 2014 11:23

I just reproduced the issue amongst a few ISO copies I have made.

First, I created the ISO images of my BluRay movies using the latest version of Blue-Cloner 4. I then mount various ISO files that are stored on my file server using Slysoft's free Virtual Clone Drive. This mounts an ISO file to have it appear as a BluRay disc to Windows. Finally, only PowerDVD 13 has issues with a few ISO copies.

The following BluRay ISO copies cause PowerDVD to lock-up during the production title screen:

Star Trek (the 2009 remake)
Star Trek 2 The Wrath of Khan

The following BluRay ISO copies play with no issue with PowerDVD13:

The Dark Knight
Batman Begins

This is using the same computer.

Finally, these same ISO copies I had made play with no issue using other BluRay player software on the same computer.

Let me know if there is any more information that you need.

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Jan 16, 2014 11:35

Hi Dryne,
can you please also double check if:

1. the failing ISO is playbable when located on local PC?
2. can the original BD playback from optical Drive using PDVD 13? (without removing copy protection)
3. please provide the barcode of the original BD or even better link to Amazon?

thx
Michael Technical Support

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Dryne

Newbie Joined: Feb 05, 2007 06:46 Messages: 7 Offline

Jan 16, 2014 11:54

Thanks for responding.

I just copied the ISO image of Start Trek 2 The Wrath of Khan to my local hard drive. I then mounted the ISO file again to attempt to play. PowerDVD 13 still locked up, but it got just a little farther than previously. It locked up with text in blue showing "PARAMOUNT PICTURES PRESENTS".

I had to kill PowerDVD13 with task manager. I then opened my second BlueRay software player and it played the locally copied file with no issue.

As for the bar code, here is the info:

ISBN 1-4157-5052-1

0 97360 71894 2

The other BluRay I own does not have a barcode on the back at all, so I am unable to post it for that one.

Yes -- the BluRay plays with no issue when placed into the drive.