Ok I got it to work now. What I did to make the system audio work while the video was paused is by going into the settings for my powerdvd ultra 13. Then to Player Settings -> Video, Audio, Subtitles-> and click on More audio Settings

I changed the output mode from stereo (which had the problem) to Dolby Headphone and there was no problem with the pausing after that however the sound was more of a echo type. If I change it back to stereo the problem returns. If I use true theatre I don't get the same problem either.

Hi,
sorry to say but the issue cannot reproduced in our Environments.

you may refer to our welcome sticky posting and post more information about your Setup and playback Situation.

http://forum.cyberlink.com/forum/posts/list/27714.page

br
Michael Technical Support

Werde Facebook Fan

Stereo pause bug info:

I hope maybe you could create a program which could take this information automatically rather then manually collecting it. Please see attached DXDIAG and BD Advisor (I have removed my pc system name from the logs).

PowerDVD full version 13.0.3520.58
Version type: Ultra Version
SR Number: DVD131016-08
Operating System: Windows 8 x64
User account type: admin
PowerDVD purchased online
Display Adapter: Nvidia GeForce GTX 660
Display Adapter driver version: 9.18.13.322.1
Display Adapter Drive Date: 19/12/2013
Geforce driver: Geforce 332.21 ; release date: 1/7/2014
Used Audio device: Realtek High Definition
Used Audio device driver version: 6.0.1.6833
Used Audio device driver date: 29/01/2013
Speaker Advanced Setting format OS: 24bit, 192000 Hz (Studio Quality)
Speak Configuration Audio Channel OS: Stereo
Audio Setting on PowerDVD output: Headphone
More Audio Settings-Speaker Environment: Headphone
More Audio Settings-Output mode: "stereo" <- on stereo pausing bug is present not on other settingss
Misc. Audio output synchronization Delay audio for: 0 seconds
ODD: BD-ROM ; HL-DT-ST DVDRWBD CH20N
ODD Driver: 6.3.9600.16384
ODD Driver date: 21/06/2006
Used display: Dell 3007WFP
Display connection: DVI
Refresh rate: 60hz
Screen resolution: 2560 x 1600
Single monitor environment working on dual-dvi connection
Anti-virus: McAfee
Virtual ODD installed not in use for this bug
Video setting on PowerDVD: TrueTheater/Hardware Decoding
Video setting powerDVD color profile: Original

Hi,
I cannot reproduce your symptoms in any evnironment here.

br
Michael Technical Support

Werde Facebook Fan

I did a google search for a problem I was having and found this thread because it's the same problem I'm having. I want to raise this thread back from the dead because after 4 years they STILL haven't fixed this problem.



Moved my post under PowerDVD 17

http://forum.cyberlink.com/forum/posts/list/0/64391.page#293249