Hi Cindy,

I've not come across this before.

http://forum.cyberlink.com/forum/posts/list/2405.page
PART C

When you re-install do it:
PD + update + Bonus

The aim is to correct any file corruption.

With morfing you have to make sure you select a "common" avi codec. If in doubt I would place just one Morf avi in the time-line and create either a DVD HQ mpeg2 video file or a DVavi file. You should then work on those new files in your project.

A reinstall as indicated will NOT upset any project data or stored video IF you've saved in your My Works location.

Let me know how you get on.

Dafydd

Hi Dafydd,

Thanks for the information. There is a problem with the 4 morphs that I put in. I tested each one - 2 let me burn the dvd and 2 didn't. However, when I tried to view the successfully burned dvd, the morphing was all distorted. In the morphing software, there is a setting that they recommend to use 720X480 (DVD NTSC) when exporting to editing software that I'm going to try. When I imported the original morphs, PD warned me that I was using the PAL setting, but said it would convert it for me - maybe it didn't. Oh well, I'm going to try. I'll post my results. And I did export the .avi uncompressed. If this doesn't work, I will try burning as a DVD HQmpeg2 or DVavi file.

One more thing, I read your very thorough uninstall and reinstall (and printed it in case I need it in the future). But in your above post, when you mentioned install PD + update + bonus . . . . am I missing some bonuses that I should have? When I install PD, the bonuses are in the orginal install aren't they? The only bonuses that are available on Cyberlink's web site are for version 5.0, right? Please let me know if I'm missing something, because I would sure like some new content!

Cindy

Hi Cindy,

I think it was a registration bonus - I don't know if it is still available. Extra templates etc. If you send me a PM I'll send it onto Customer Support - include your email for them to reply etc.

Best I can do.

Dafydd
[Moderator]

Thanks for the info - I sent you a PM regarding bonus content.

Just a follow-up on the morphing clips. I did change the settings to 720X480 (DVD NTSC) as recommended by the morphing software. That was the key . . . However, when you preview it in PD, it will still show a very jerky morph, but after burning and viewing on a TV, it looks fine.

NOW I HAVE ANOTHER HUGE PROBLEM. I burned a 'test' copy of this video/slide show to a DVD RW disk and it burned fine and played on a TV fine. We went back to PD and did a little editing by adding a couple of still pics and a little music (nothing very complicated or different than I have used in previous projects) and tried to burn the final copy today (and it's due today!) and I'm getting the "burning failed - error a0000005". I've tried burning to DVD RW and R disks and I still get the same message! Turned off virus protection and anything else running in the background. I have done nothing at all different to the computer since I burned a successful copy the night before (other than the tiny editing I mentioned above!) HELP!

Cindy

Hi Cindy,

I should have remembered I had your email address already - thanks for the PM. I've sent you info on what I've done.

The A0000005 problem is a known issue. Caused by the placement of Chapter files - or the corruption of the chapter files. A quick solution is to delete all chapters and redo them.

Check you have applied the update v2319.
http://forum.cyberlink.com/forum/posts/list/2405.page
PART G

There is a special patch available. If the version change doesn't fix it for you, let me know and I'll dig it out.

Dafydd

Hi Dafydd,

I do have the latest version, so if you have that special patch, please send it - I'm desperate! I know it's probably really late over there, but if you get this post, I'd like to try that patch. My daughters (and their soccer team) would be eternally grateful!

I am glad, at least, that it is a known issue with a possible solution and not just something that popped up. However, there were no chapters in this video slideshow, only subtitles in some of the videos - would there be a conflict with the subtitles? I'm even creating this just "plain jane" - no menus or anything.

Cindy

Click on Chapter in PD
Highlight the first one and delete it.... if you can. I'll send the patch right after posting this.

Dafydd

OK, I've sent it. Please check your inbox.

I had to write up install instructions.

Dafydd