Reinstall?

BradyB

Senior Member Location: Springfield, Illinois USA Joined: Feb 24, 2007 07:38 Messages: 153 Offline

Solved by

Mar 02, 2013 08:45

Hi All,

Last night I loaded an updated driver for my Samsung blu-ray drive.

Now PowerDVD12 gives me the region code error, and also says it corrupt and needs to be re-installed. (This is no fun on family movie night).

I downloaded and installed the PowerDVD Trial, but there is no place to enter the license number.

Where may I download the software?

Thanks,
Brady

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Mar 02, 2013 09:00

Hi,
you cannot activate the trial,
if you encounter the 101 issue please check here:
http://forum.cyberlink.com/forum/posts/list/27199.page

You cannot apply the patch to the Trial

br
Michael Technical Support

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BradyB

Senior Member Location: Springfield, Illinois USA Joined: Feb 24, 2007 07:38 Messages: 153 Offline

Mar 02, 2013 09:06

Thanks for the response.

I already installed the Trial, which uninstalled my original version of PowerDVD12.

How do I get back to the original?

Brady

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Mar 02, 2013 09:08

Hi,
from your backup? (I guess you have a backup of your purchase?)

br
Michael Technical Support

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BradyB

Senior Member Location: Springfield, Illinois USA Joined: Feb 24, 2007 07:38 Messages: 153 Offline

Mar 02, 2013 09:13

If I had a backup, I would have used it.

I have a backup of PowerDirector and PowerProducer, but I cannot find PowerDVD anywhere.

stevek

Senior Contributor Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline

Mar 02, 2013 09:17

Do you have a Windows restore point that pre-dates when you had the issue? .
.
BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Mar 02, 2013 09:21

Hi BradyB,

please check PMs

Michael Technical Support

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