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PD11 Create Disc Crashes
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I spent a week creating a project. When I tried to burn it, I got the error message that there were too many buttons on my chapter pages in the menu. I changed that, so there are now only 3 per page. When I tried to burn again the system crashed. Now every time I click on create disc, the program crashes. In addition, I had 4 other projects that I was able to burn in the past, but now when I go to them & click on create disc, the system crashes as well. There is, however, another factor regarding those previous projects. I had to replace my solid state drive, & when the techie did that he changed the designation for my hard drive from "F" to "E." So when I tried to open those past projects, I was asked to browse for the files it couldn't access. I laboriously did that and was able to open all those past projects. But once again, whenever I click on create disc the program shuts down.
[Thumb - PDR11.exe has stopped working.JPG]
 Filename
PDR11.exe has stopped working.JPG
[Disk]
 Description
error message
 Filesize
36 Kbytes
 Downloaded:
100 time(s)
Win 10 Home 64-bit
Intel(R) Core™ i9-9900K CPU
@ 3.60 GHz 8 Cores
16GB RAM
NVIDIA GeForce GTX 1070
Z390 AORUS PRO
Solid State Drive 465GB
James Dotson
Senior Contributor Location: Tennessee Joined: Aug 24, 2009 20:40 Messages: 3066 Offline
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How much space is available on your C: drive? __________________________________
CORNBLOSSOM
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170GB. Clearly not the issue. Win 10 Home 64-bit
Intel(R) Core™ i9-9900K CPU
@ 3.60 GHz 8 Cores
16GB RAM
NVIDIA GeForce GTX 1070
Z390 AORUS PRO
Solid State Drive 465GB
All vodi
Senior Contributor Location: Canada Joined: Aug 21, 2009 11:24 Messages: 1431 Offline
[Post New]
HoGs .

Yours is a classic case of when to use the "burn to folder" option. By using a third party burner such as ImgBurn you can zero in on the matter.

Of course if your PC "crashes" on burning to folder we have a different issue to look at.

What do you mean by "crashing" ? Try doing a "produce" instead to see if you get any "crashes". Win 10, i7
James1
Senior Contributor Location: Surrey, B.C., Canada Joined: Jun 10, 2010 16:20 Messages: 1783 Offline
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Hi,
The too many buttons on the page sometimes is misleading, you can have 4 buttons per page, but the chapter names if they are long names and set to close to each other then you get that error or similar, try moving the buttons chapter names futher apart.
Jim Intel i7-2600@3.4Gz Geforce 560ti-1GB Graphic accelerator, windows 7 Premium 12GB memory

Visit GranPapa64's channel for your YouTube experience of the day!
[Post New]
No crashes while producing/rendering. And by crash I mean the entire program disappears. Poof. Left in its place is that error message I attached, which is basically a request from Cyperlink, letting them know what happened.

I get the button thing, but based on my experiences & what I've seen in other posts, there are some serious problems in the menuing side of PD. Not only is it poorly designed, but there seems to be some inherent programming issues. If I were part of Cyberlink's product development team, I would focus on a more user friendly & problem free menuing system for their next edition of PD. How about some patches for PD11?

BTW, after reinstalling PD11 & persistently trying to access create disc, it miraculously worked. But only once. The next time I tried it, again it crashed. This is maddening.

How can I "Burn to folder," if I can't get to the create disc page? And how does that help me zero in on the problem? Win 10 Home 64-bit
Intel(R) Core™ i9-9900K CPU
@ 3.60 GHz 8 Cores
16GB RAM
NVIDIA GeForce GTX 1070
Z390 AORUS PRO
Solid State Drive 465GB
All vodi
Senior Contributor Location: Canada Joined: Aug 21, 2009 11:24 Messages: 1431 Offline
[Post New]
HoGs ,

Your problem may be related to the problem in the following thread:

http://forum.cyberlink.com/forum/posts/list/45/25930.page

In addition, I had similar problems with PD10. The solution in that case was to fully install PD9 first and then UPGRADE to PD10.
Take a look at the following as well if you UPGRADED to PD11 instead of purchasing a full new version :

http://forum.cyberlink.com/forum/posts/list/21319.page#113471

This message was edited 1 time. Last update was at Feb 24. 2013 17:58

Win 10, i7
[Post New]
I've been able to get to create disc occasionally without PD crashing, and tried to burn to a folder instead of a dvd. Alas, it immediately crashed as well. I suspect a corrupt file in this rather large production, but how can I identify it? Win 10 Home 64-bit
Intel(R) Core™ i9-9900K CPU
@ 3.60 GHz 8 Cores
16GB RAM
NVIDIA GeForce GTX 1070
Z390 AORUS PRO
Solid State Drive 465GB
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
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Your other post is to do with the same issue.
http://forum.cyberlink.com/forum/posts/list/27380.page
Forum Moderator
All vodi
Senior Contributor Location: Canada Joined: Aug 21, 2009 11:24 Messages: 1431 Offline
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HoGs ,

If you have the time I suggest trial by elimination : split the project up into smaller sections and see what happens. Win 10, i7
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