I have checked the known issues list, installed the latest patch, compared settings with other BD movies and I'm still having issues with the following: when I try to play (specifically) Harry Potter and the Deathly Hallows pt. 2 blu-ray DVD, the playback returns to the Power DVD menu after playing only a few start-up titles (eg. the Warner Bros. logo). This is the only DVD that has ever not worked with PowerDVD12; oddly, the DVDs that came with this movie (all blu-ray discs) work just fine. The movie plays on my PS3 but I'd really like to use PowerDVD--any ideas as to what I should do?