I expect an answer by COB today EST, about how I can install my legally acquired software on my new computer. I no longer have a copy of PowerDVD 10 around and Cyberlink doesn't make it available for download, so you geniuses can now tell me how I can install 11 on my new Media Center.
If you'd rather I use other means that bypass your licensing I''ll be willing to do so unless I get an answer, since you seem to have the attitude of screwing your customers again and again. BTW, the only reason I even upgraded to 11 was because you jerks won't support previous version of your own software to play newer Blu Ray discs.
So you have a choice of either maintaining a long-time customer or losing me to a competitor/dedicated Blu Ray player that won't give me half the problems I've had with you guys, along with another complain to the BBB (you guys are doing great there, huh?).
My support ticket is: CS001139141
Let me know,
Silvio