Changing computer

RobertG

Newbie Joined: Nov 02, 2011 08:18 Messages: 4 Offline

Solved by

Nov 02, 2011 08:22

I change my computer and I reinstall the Photo Director 11. I have a CD key for the old one, how do I transfer right of use to the new computer
The old computer was not powerfull enought to take advantage of Photo director

Thanks

PIX

Senior Contributor Joined: Sep 21, 2011 00:02 Messages: 2910 Offline

Nov 02, 2011 14:56

Hello Robert,

I've not tried to do this with PhotoDirector, so I must assume it functions in the same way as other CyberLink products I use.

When you've installed toe software on your new PC & it's connected to the internet, you should be able to activate it by applying your original CD key. Have you tried this?

PIX PIX YouTube channel

RobertG

Newbie Joined: Nov 02, 2011 08:18 Messages: 4 Offline

Nov 04, 2011 10:51

Yes I have the CD key but , I see nowhere in Photo director where to put that CD Key
Thanks

RobertG

Newbie Joined: Nov 02, 2011 08:18 Messages: 4 Offline

Nov 04, 2011 11:20

OK Resolve

Alan

Newbie Joined: Jun 19, 2011 06:55 Messages: 2 Offline

Nov 08, 2011 18:21

I have the same problem how did you get round it I cannot find anywhere to put it do you have let the trial period run out.

RobertG

Newbie Joined: Nov 02, 2011 08:18 Messages: 4 Offline

Nov 08, 2011 19:03

No
I just took out the trial version from the new machine. Full de-install. A found a link on another Cyberlink forum that explain how to do this
I keep my download on my previous computer that I put on a USB key . Put it in the new computer
Install it in the new machine and use my original activation key with the instruction from the Email I receive at that time
Work perfectly.

Tyomni

Member Joined: Dec 12, 2011 12:31 Messages: 50 Offline

Dec 22, 2011 15:34

Is there any easier way?

Gary0322

Newbie Joined: Dec 27, 2011 09:19 Messages: 4 Offline

Dec 27, 2011 09:41

I have not downloaded the free trial but was just going to purchase the programme as a full download. I have one question though, if I change my computer or this one crashes, can I download the full programme again or do I have to pay again. Sorry if this is a silly question, but I really dont understand the techno side of things very well

Alan

Newbie Joined: Jun 19, 2011 06:55 Messages: 2 Offline

Dec 27, 2011 11:24

You do not have to pay again cyberlink will send you a new download but you must remove all traces of the old one.

PIX

Senior Contributor Joined: Sep 21, 2011 00:02 Messages: 2910 Offline

Dec 27, 2011 12:43

Gary -

The simplest thing to do is to keep the installer file you download, and any patches that are released.

You can then transfer the installer files to your new PC, without the need to download again.

PIX PIX YouTube channel

Gary0322

Newbie Joined: Dec 27, 2011 09:19 Messages: 4 Offline

Dec 27, 2011 14:11

Wow, thank you for the very prompt reply. That being the case I will probably buy PhD in the next day or so. Never having used post processing before I look forward to the challange!!

Thank you again

Ant

Newbie Joined: Jan 05, 2012 20:40 Messages: 1 Offline

Jan 05, 2012 20:48

Sorry, I'm being completely annoying. I'm in a similar boat, only my case seems slightly less hopeful. I bought Power Director over a year ago as a download. I've just changed my PC and I've lost the installer files and well, everything. I'm sure there is a way to re-download it but I have absolutely NO idea what my "order number" is. It was a long time ago. Can I get it back?