i just finished a dvd project with over an hour of smart sound clips.

PD9 => 3305
SS => 5.1.7 (update earlier this evening)

How did you get 5.1.8? RTX 2060 SUPER 8GB GDDR6
(2 NVME 2TB, 1 SSD 2TB, 3SATA 18TB )
PD18 ULTIMATE 64bit
WINDOWS 10 PRO 64 BIT
GIGABYTE X570 AORUS PRO WIFI MB
RYZEN 7 3700X 8-CORE , 64 GB DDR4
ORSAIR HX1050 watts PSU

Hi Rocket-Scientist,

1. Have you tried all the sound clips as some do drag and drop.

2. www.smartsound.com>support>software updates>quicktracks updates> (for Cyberlink Powerdirector.)

Cheers
Des

used about half the freebees, 4-10 minute pieces

Little fearful 5.1.8 may mess my system up. Will burn a disk image before i try that update link. RTX 2060 SUPER 8GB GDDR6
(2 NVME 2TB, 1 SSD 2TB, 3SATA 18TB )
PD18 ULTIMATE 64bit
WINDOWS 10 PRO 64 BIT
GIGABYTE X570 AORUS PRO WIFI MB
RYZEN 7 3700X 8-CORE , 64 GB DDR4
ORSAIR HX1050 watts PSU

Hi Rocket Scientist -

The link to download 5.1.8.0 is https://www.smartsound.com/support/updates.html?product=cyberlink (which, of course, you already knew because Des put it right there!)

In fact, that build corrected some earlier issues I was having.

Later - I'll run some SS tests with the newest PD patch & see what shows up. Geez - I hope it's not like Des said!

Cheers - Tony
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Hi Tony,

The SmartSound tracks that would not drag and drop for me were

Bach Guitar
Blues to Go
Boulevard Funk
Cold Metal
Hot & Spicy
Kickin Back
New Vistas
No Borders
Rodeo Roundup
Synergy
Take Me there
Tribal Theory

There may be others.

Cheers
Des

P.S. I have just noticed that it is the Styles with only one track that wont drag and drop.

Styles that contain multiple tracks will drag to the timeline. Curious!!!!

Hi Des,
Please can you carry out a re-install? I had a problem with installing the SS part of the patch and you may have experienced something similar.

If you continue to have problems then you'll need to uninstall PD and SmartSound (Control Panel route is what I'd do). Looks to me PD/SS install got corrupted.

Quote: I have just noticed that it is the Styles with only one track that wont drag and drop.
Styles that contain multiple tracks will drag to the timeline. Curious!!!!

Des -

The number of variations of each track is dependent on the the duration you have set.

e.g. In SS, go to Bach Guitar:
1. Set the duration at 00:01:00:00 (press Enter) - 14 variations
2. Set the duration at 00:00:30:00 (press Enter) - 8 variations
3. Set the duration at 00:00:20:00 (press Enter) - 4 variations
4. Set the duration at 00:00:15:00 (press Enter) - 8 variations (not the same 8 as in 2. above)
5. Set the duration at 00:00:10:00 (press Enter) - 4 variations

Maybe that's a factor in the tracks' inability to be dragged & dropped. Have you tried - right click > Add to Music track?

Cheers - Tony
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Hi Dafydd,
Hi Tony,

I think Dafydd may be right.Will try a Re-install.
Tony. I am not getting the variations of track by changing the durations as you suggest. Also right clicking and selecting add to music track does not work.

Setting the duration to get variations is a new one on me.I can find no reference to this function?

Cheers
Des

Hi Des -

Agreed - an uninstall/re-install may resolve the issue.

Over here (on the other side of the Tasman), each of the tracks you mentioned was able o be inserted into the timeline by (a) dragging & dropping & (b) adding to music track... at durations of 00:02:17:00 & 00:00:30:00

Not only, but also...

Here's a little screen capture showing how the numbers of variations change with duration resetting. Phil? Are you watching? The soundtrack is Pavane - Vow (from Core Foundations). It produced properly!

Cheers - Tony
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Hi Tony,

From across the Tasman where the Irish play great Rugby I have re-installed the 3305 patch twice to no avail, I have also downloaded the patch again incase the original was corrupted . Again this did not fix the problem.
Later today I am going to start from scratch. I.E. Uninstall PD9 and then install PD9 ( Build 2316 ) plus patch 3305 .
I will let you know how I get on.

Cheers
Des.

Don't forget to activate before applying the updates, although perhaps with the latest update that doesn't matter any more.

Gary

Cheers Gary 1545,

Will do.

Des

Quote: Hi Tony,

The SmartSound tracks that would not drag and drop for me were

Bach Guitar
...

Bach Guitar was the single SS track I tried to use in a project. It would drag into the project, but when playing the project, this file wouldn't play. When I stopped playback, set the cursor to before the music clip, then it would play. Didn't give me confidence that the thing would actually sound out in the final burn, so I just yanked it out and replaced it with another file found on the internet.

As has been pointed out, this SS feature hasn't been programmed correctly by Cyberlink. How can they keep it in the program, advertise that it's a big feature, but not fix their programming with the SS company? It's crazy.

rbowser

The Smartsound folks will get tired of this and yank the license, it must very frustrating. I hope this is not a window to the future. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT

rbowser -

You're right. The PD interface with SmartSound needs fixing. CL knows about the issue.

Oddly, for me, right now, on Win 7 (64-bit), with the 3305 patch installed, can't make SS misbehave at all in PD. Sure - it slows don the works, but it's doing everything it should so far.

Some people get crabby, but I take out my frustration by pulling out Revo Uninstaller & totally removing miscreant software. This takes out the registry footprint too (which Windows Control Panel does NOT).

Not saying it's sure fire, because I've had a bit of grief from SS/PD before, but:

The steps in italics aren't completely necessary. You could leave them out.
1. Ditch QuickTracks (use Revo with a moderate registry scan)
2. Go to C:\Program Files (x86)\SmartSound Software & make sure there's nothing in the QuickTracks subfolders
3. Go to C:\ProgramData\SmartSound Software Inc - move the whole folder somewhere else temporarily (in case you need it later)
4. Restart
5. Re-install QuickTracks 5.1.8.exe and SmartSoundCommonData.exe
6. Open PD & test the SS Module.
7. Go to C:\ProgramData\ and check the SmartSound Software Inc folder.
It should look like this

8. If it doesn't, synchronise it with the original folder.

I hope you get some joy out of SS soon.

Cheers - Tony
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I rarely use SmartSound and didn't realize that I have the same issue. I downloaded the latest version and uninstalled SmartSound from the Windows Control Panel. Then I installed the release that I just downloaded. No joy. Still does just what you describe. I'm not concerned enough to do a complete reinstall of PD. __________________________________
CORNBLOSSOM

All Hail Caesar,

I followed Dafydds advice and started from scratch. I.E. uninstalled PowerDirector9 Ultra ( build 3305 ) and
installed the original version of PD9 Ultra ( Build 2702)and then added Patch 3305.
Everything is now fine in the land of the long white cloud regarding SmartSound.
Except for the Audio Mixing Room.As soon as I installed Patch 3305 the Video Audio Slider once again disappeared after I introduce a snapshot to the timeline.

Cheers
Des

Except for the Audio Mixing Room.As soon as I installed Patch 3305 the Video Audio Slider once again disappeared after I introduce a snapshot to the timeline.

I've only seen this when there is no audio in any track at that point. __________________________________
CORNBLOSSOM

Glad it's working for you, Des (up to a point).

Jaime - the disappearing volume slider behaviour was discussed here http://forum.cyberlink.com/forum/posts/list/19072.page

Cheers - Tony
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