" Your activation key incorrect. Please try again."
This is the first time I have installed any Cyberlink Product and I have noticed there are a few posts out there from people having the same problem. Tech support also seems to have a problem with the queries they are getting as they keep asking me for info I have already supplied such as Serial Number.
I have entered the number many times as administrator also to no avail. I have uninstalled and re installed the program about 4 times as I initially had problems with a dll file missing. This problem was rectified by installing latest patch 2930.
Software finally loaded, but now I have activation problem. I noticed Carl312 mentioned that you need to get the activation code restored if you have re-installed PD9 too many times. Is this correct? I brought my PD9 from a retail store online and received a DVD in a sleeve with serial number on the back. I have sent a query to support on QuestionID CS001047507 & CS001047239.
I am trying to use PowerDirector9 Ultra64 - yet to see the software work. DxDiag attached. This is the worst experience I have ever had with any software I have purchased - 3 days of my time wasted trying to get it to work.
Any help appreciated.
Filename | DxDiag.txt |
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Description | DxDiag for Activaion key incorrect |
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Filesize |
48 Kbytes
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Downloaded: | 291 time(s) |
This message was edited 1 time. Last update was at Aug 12. 2011 02:14