I recently purchased the upgrade to PowerDVD 11 from version 9. When I try and install the upgrade it appears to delete my previous version - which I assumed was 'normal'. However, when the installation tries to continue, it stops and tells me that I haven't got a previous version to upgrade!!! I've re-installed version 9 twice now, but it does the same thing every time I try to install the upgrade. So, it seems like I've purchased something that I can't use!!!
I also downloaded the trial version of version 11 in the hope that I could just enter my licence key to change it to the 'full' version, but it seems there is no way of doing this!
Any ideas? Has anyone else had the same problem?
Any help and advice gratefully received.
This message was edited 1 time. Last update was at Apr 28. 2011 04:32