Background color

walenco

Newbie Joined: Apr 18, 2011 16:49 Messages: 14 Offline

Solved by

Apr 23, 2011 23:12

Hello,
I am new to Power Director 9. My problem is when I drag my video to the timeline , the preview window comes up with a green background and cannot seems to remove it . My finished production also shows the green background . What am I doing wrong ?

Thanks

James Dotson

Senior Contributor Location: Tennessee Joined: Aug 24, 2009 20:40 Messages: 3066 Offline

Apr 24, 2011 00:06

Do you mean a solid green screen? Sounds like PD is not finding the correct codec for the video you are trying to edit. Do you know what codec it is, or what camera did it come from? __________________________________
CORNBLOSSOM

James Dotson

Senior Contributor Location: Tennessee Joined: Aug 24, 2009 20:40 Messages: 3066 Offline

Apr 24, 2011 00:07

...or even if you have the codec, PD may not fully support it. I used to have that trouble with XviD. __________________________________
CORNBLOSSOM

walenco

Newbie Joined: Apr 18, 2011 16:49 Messages: 14 Offline

Apr 24, 2011 07:29

its a Sanyo VPC-GH2 HD Camera and I am not sure what codec comes with the camera . Any suggestion ? Can I download a codec from somewhere ?

walenco

Newbie Joined: Apr 18, 2011 16:49 Messages: 14 Offline

Apr 24, 2011 08:21

This is what I found out from the camera's website support :

Concerning software for editing movies recorded with the VPC-GH1/GH2

Commercially available software
* The operation of the following software has been verified. This verification is not in lieu of the software manufacturer’s guarantee of operation.
* The following information is valid as of February 19, 2010. Compatibility and other factors may change as a result of possible future software updates by the manufacturer.

Software manufacturer

Product name

ArcSoft

Total Media series

Adobe

Adobe Premiere Elements 8

Nero

Nero 9

* About images recorded in the Full-HD or HD-HR mode
With some applications, video is automatically converted to 30 fps during editing, and the video playback is also 30 fps.

Bubba in TX

Senior Contributor Location: Central Texas Joined: Dec 12, 2009 21:32 Messages: 1332 Offline

Apr 24, 2011 19:09

If you would attach a short 10 second video we could see what its properties are and see whats going on. Either the video or your codecs or both

Use the blue attachments button below.

This message was edited 1 time. Last update was at Apr 24. 2011 19:09

__________________________________________
Windows 8 Pro 64 bit

CyberLink PowerDirector 10 Tutorials
PDtoots PowerDirector Tutorials

**NOTICE**
When you are asked to provide a DXDIAG you go the following link and do part "B". Your posted specs are NOT what we are looking for as they tell us nothing. The specs on the box of your computer mean nothing. The DXDIAG shows us how your computer is configured as it runs.

DXDIAG Link

walenco

Newbie Joined: Apr 18, 2011 16:49 Messages: 14 Offline

Apr 24, 2011 21:02

When i use Power director 9 to preview the video ,that is when I get the solid green background , but when I play the video with VLC ,the the video file plays ok , it is only in PD9. I have just installed some codec from divx.com , but with no luck , I am begining to think that maybe PD9 thus not support my Camera video format !!!

walenco

Newbie Joined: Apr 18, 2011 16:49 Messages: 14 Offline

Apr 24, 2011 21:13

Here is a small video of the preview screen

Filename	MVI_0652.MOV	Download
Description
Filesize	7788 Kbytes
Downloaded:	401 time(s)

James Dotson

Senior Contributor Location: Tennessee Joined: Aug 24, 2009 20:40 Messages: 3066 Offline

Apr 24, 2011 21:14

First, do you have QuickTime? VLC uses it's own codecs that are not necessarily available to PowerDirector. I looked at the web site and it talks a lot about iTunes and QuickTime, so that might solve your problem. __________________________________
CORNBLOSSOM

James Dotson

Senior Contributor Location: Tennessee Joined: Aug 24, 2009 20:40 Messages: 3066 Offline

Apr 24, 2011 21:15

Oh, yea. MOV is Apple QuickTime. __________________________________
CORNBLOSSOM

walenco

Newbie Joined: Apr 18, 2011 16:49 Messages: 14 Offline

Apr 24, 2011 22:28

Sorry for the mix up , the video attached was from my canon camera ( in mov format ) , I took a video of my PD9 screen shot to show you what it looks like , with the green background , so I don't think quick time is the solution...

Robert2 S

Senior Contributor Location: Australia Joined: Apr 22, 2009 05:57 Messages: 1461 Offline

Apr 24, 2011 23:22

As far as I know PowerDirector needs quicktime, if you don't have the latest quicktime you need to install it. My youtube channel====> http://www.youtube.com/user/relate2?feature=mhsn

JOHN

Newbie Joined: Apr 25, 2011 02:52 Messages: 1 Offline

Apr 25, 2011 03:28

@walenco So have you found a solution for the problem? I'm having the same issue but, with a purple background.

Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Apr 25, 2011 05:45

Hi,
Please supply the following data and information:
http://forum.cyberlink.com/forum/posts/list/13638.page#64291
State what version of PD9, Diagnostic file, screenshot, 5 to 10 second video sample.
Without the information we can not assist you.
Thanks
Dafydd

walenco

Newbie Joined: Apr 18, 2011 16:49 Messages: 14 Offline

Apr 25, 2011 09:28

My vedrsion : Power deluxe 9.0.0.2701
SR number :VDE110120.-06
32bit

A sample video of my preview screen (taken with another video camrea is attached above )

And I do have quicktime , but still getting the green background .. Like I said this is only happening in PD 9 's preview screen , the actual playback video is ok ....see above video .....

Filename	MVI_0652.MOV	Download
Description
Filesize	7788 Kbytes
Downloaded:	388 time(s)

Pax 123

Senior Member Location: Miami, Florida Joined: Feb 25, 2010 06:35 Messages: 282 Offline

Apr 25, 2011 09:32

Hi Walenco and John,

What Dafydd did not say, but it is true, that with the information, they will be able to assist you. Read the instructions and requests carefully and you will be able to follow them. Their requests are not frivolous or unnecessary.

Regards,

Pax

This message was edited 1 time. Last update was at Apr 25. 2011 09:32

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Bubba in TX

Senior Contributor Location: Central Texas Joined: Dec 12, 2009 21:32 Messages: 1332 Offline

Apr 25, 2011 10:42

OK I am confused.... is your sample video made with the same camera that has the problem? If not we need an actual sample of the actual video giving you the actual problem like originally requested... because your supplied videos wont help us. We need the one that has the problem. Not a video of your preview screen showing the problem.

This message was edited 1 time. Last update was at Apr 25. 2011 12:47

__________________________________________
Windows 8 Pro 64 bit

CyberLink PowerDirector 10 Tutorials
PDtoots PowerDirector Tutorials

**NOTICE**
When you are asked to provide a DXDIAG you go the following link and do part "B". Your posted specs are NOT what we are looking for as they tell us nothing. The specs on the box of your computer mean nothing. The DXDIAG shows us how your computer is configured as it runs.

DXDIAG Link

walenco

Newbie Joined: Apr 18, 2011 16:49 Messages: 14 Offline

Apr 25, 2011 13:08

Here is asample video

Filename	Produce.mp4	Download
Description
Filesize	620 bytes
Downloaded:	316 time(s)

garioch7

Senior Contributor Location: Port Hood, Nova Scotia, Canada Joined: Feb 07, 2011 06:45 Messages: 852 Offline

Apr 25, 2011 13:20

Walenco: I downloaded your video, but it is too brief. All I see is a flash on Windows Media Player, which is consistent with the small file size. We need something a bit longer to try and figure out what is going on.

Thanks. Have a great day.

Regards,
-Phil Windows 10 Pro x64
Dell XPS 8930
Intel CoreT i7 (4.6 GHz)
32 GB DDR4-2666 RAM
1 TB PCIe -x4 SSD
NVIDIA GeForce RTX 2060
PD14 Ultimate x64, 4207
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Bubba in TX

Senior Contributor Location: Central Texas Joined: Dec 12, 2009 21:32 Messages: 1332 Offline

Apr 25, 2011 14:25

Your sample video actually has no video.... How long is the video in question that you showed us already? What size is that file?

This message was edited 1 time. Last update was at Apr 25. 2011 14:29

__________________________________________
Windows 8 Pro 64 bit

CyberLink PowerDirector 10 Tutorials
PDtoots PowerDirector Tutorials

**NOTICE**
When you are asked to provide a DXDIAG you go the following link and do part "B". Your posted specs are NOT what we are looking for as they tell us nothing. The specs on the box of your computer mean nothing. The DXDIAG shows us how your computer is configured as it runs.

DXDIAG Link