Yes I am running a OCZ 120 gig solid state drive as my C drive.

Well Ron I am at the end of my knowledge I don't know what is stopping your computer from accepting PD. There must be a currupt file in there somewhere that is fouling up the works. Maybe someone else with a bit more technical knowledge can sort out the error message. My youtube channel====> http://www.youtube.com/user/relate2?feature=mhsn

Quote:
<Data>KERNELBASE.dll</Data>

Ron,

This snippit of your report is likely of interest. The faulting module is shown.

PD9 is making a call to KERNELBASE.DLL and that .dll file is crashing the program.

I did not research extensively, but I did find a mention of this on another editing software forum. There are also many hits in various forums about this module crashing.

You might research a little to see if there is damage to your KERNELBASE.DLL file. And, if so how to repair it.

Hal
OS - Win11 Pro, Alienware R13, CPU - Intel Core I7-12700KF 12 CPUs), 16g DDR5 4400 RAM, Video - Geeforce RTX 3080ti 12g, PD11 & PD365
My YouTube

Robert, I really appreciate all your suggestions.

Just for the hell of it, at 6 AM (11 hours ago) I posed a question to Adobe tech support about Premiere Elements. I have already received the answer.

CyberLink... take a lesson!

THIRD WORLD TECH SUPPORT
"You get what you pay for" Ron
www.TheRaceReport.TV

According to the support page my ATI 5700 series is not supported either. But it works fine....

After reading all the problems Ron was having I did a series of experiments all day yesterday. Things I normally do not ever do or use in PD. Here is a short summary:

I captured 8 complete commercial (non copy protected as some of the new ones aren't lately) DVD movies.

By the way, I now have capture preview with a simple registry tweak provided by Adrian. (Adrian, it started working on a reboot) Maybe he could post it again. Its in the PD8 section I think. But I had him in person on SKYPE.

I then split the 5 DVD movies into 20 minute segments. However I never had more than 2 full captured movies on the timeline at the same time as I did not like all the scrolling I had to do when I had more.

While I was doing this I was downloading Fallout New Vegas from the SLOW STEAM servers again (took 5 hours). During the same time from one of my USB DVD players I was watching the new Densel Washington movie Unstoppable in a 2 inch window.

I mixed up all the segments into a 2 hour movie. (on the time line). I then burned Dual Layer DVD's (because of length) in every format and output available to me except Blue Ray (which I do not have), but I did save m2ts files to folder. The DVD's were full length movies, saved to folder rendered files were a mix of full movie and 20 minute clips.

During all of this for over 10 hours my computer then at one point it really got sluggish for a few minutes then I realized my anti virus was doing its weekly scan, and I stopped that and it was fine again. I ended up with a lot of Dual Layer DVD's and rendered files to folder. No crashes (which absolutely astonished me) Yep. a pricey waste of D/L DVD's. I did not do a Video CD... what's the point with that format any more?

I sent Dafydd a screen dump showing all the crap I was doing and running at the same time.....

I burned DVD's also had those videos rendered to file. All DVD's played no problem, all rendered to folder files ran no problem.

Ron before I would give up, I would try it on other computers first. I would think the video card compatibility list is more than likely just the only ones they actually had drivers provided to them by vendors.

Keep at it.

If anyone is interested here is a Microsoft forum page from someone using the "other" popular video editor getting the same kernal.dll error.....
http://answers.microsoft.com/en-us/windows/forum/windows_7-system/kernelbasedll-constantly-crashing-vegas-9-win-7/c37c81e5-960c-4955-89d8-5d4ea6b25b5a

A search of "KERNELBASE.dll crashing" was scary on the amount of hits on all kinds of software that was crashing.

__________________________________________
Windows 8 Pro 64 bit

CyberLink PowerDirector 10 Tutorials
PDtoots PowerDirector Tutorials

**NOTICE**
When you are asked to provide a DXDIAG you go the following link and do part "B". Your posted specs are NOT what we are looking for as they tell us nothing. The specs on the box of your computer mean nothing. The DXDIAG shows us how your computer is configured as it runs.

DXDIAG Link

Sounds like you had a busy day, Bubba.

I saw the post you referred to regarding the kernelbase.dll issue with Vegas, and the result was that the Vegas project file was corrupt.

But what this shows is that there is a problem with the Vegas project file. Which is why I attached it to my ticket to Sony! I was hoping they could diagnose the error in the project file, but instead, of course, they blame the system.

His error messages were occuring during rendering.

In my case, I don't have any project files because PD9 won't open. I am going to try it on a different computer, if I can find one with a PD9 compatible video card. My new Asus laptop is also not on the PD9 approved list. Or I can just use the PD9 disk as a coaster.

I am very impressed with the number of people on this forum willing to share their time to help, you included.

I'll pick up where I left off tomorrow.

Many thanks to all,
Ron Hills Ron
www.TheRaceReport.TV

Ron,


I don't know if you have already said/done this cause after a while with reading so many posts in one thread it all gets fuzzy.

Did you do another download of the software? I know it's not as common as it was 25 years ago, but sometimes those ones and zeros get changed to zones and oreos... The last time I had that problem with a corrupt download was with my AVS "other" stuff (two weeks ago) but it would not even run the installer, a re-download solved it..... The CL servers leave a lot to be desired too on downloads.

__________________________________________
Windows 8 Pro 64 bit

CyberLink PowerDirector 10 Tutorials
PDtoots PowerDirector Tutorials

**NOTICE**
When you are asked to provide a DXDIAG you go the following link and do part "B". Your posted specs are NOT what we are looking for as they tell us nothing. The specs on the box of your computer mean nothing. The DXDIAG shows us how your computer is configured as it runs.

DXDIAG Link