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Cyberlink PowerDVD could not enable 3D playback. Try a different output option
3Dfreak1973 [Avatar]
Newbie Joined: Jan 24, 2011 12:08 Messages: 16 Offline
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My experiences using PowerDVD 3D, in case others are pulling there hair out, you are not alone.

I have had problem after problem trying to get my 3DPC connected to my 3DTV .

Firstly I was using Windows XP 32bit SP3 All Nvidia drivers and Powerdvd were installed using an old monitor which probably caused my problems.
On the Samsung TV, at a resolution of 1920x1020, the picture was terrible and cut off at the edges, read a few forums and the user manuals which helped with the overscan but nothing could help with the picture. Colours were rubbish, text was unclear etc…. when I set the resolution in nvidia system settings to 1680x1050 everything beautifully crisp.
Tried changing HDMI ports, Changing the port name, Bought new HDMI 1.4a cables (needed slightly longer ones anyway 1.5M €5.99 cables where slightly too short), different adaptors from my graphics card and many other things stated in various forums. Nothing worked.
PowerDVD didn't have the 1.4 HDMI enabled 3DTV as a display option. Automatically would set to Red/Green.
3D worked when I manually set PDVD to checkerboard (with the following problem)
I couldn't set the resolution to 1920x1080 without losing the checkerboard setting on the Samsung. The channel name was set to PC but checkerboard was only there when set to a resolution of 1680x1050 and then when the 3D playback started the picture would reduce in size to this resolution, ok the 3D in checkerboard mode worked.
I presume that when I installed the nvidia drivers it pick up the settings from my old monitor 1680x1050 and couldn't go anywhere from there. Good, you would think in this day and age things would be a little less complicated. The nvidia system settings showed my Samsung TV and the recommended resolution was correct, but something wasn't quite right.

I decided to reinstall the nvidia drivers and PowerDVD, but first before spending time doing lots of re installing I upgraded (new install) to Vista 64bit. . This I completed yesterday after days of windows updates.
The main reason for this is Totalmedia Theatre 5 doesn't support XP BD3D playback and want to give that a go before parting with my cash. Corel WinDVD pro 2010 no BD support in the trial version and Roxio Cineplayer no Trial at all. They have both lost a potential customer.

Anyway back to PDVD 3D.
WOW after the new install all the above problems regarding colour, text, losing checkerboard, missing display option in PDVD all gone, I thought what a big boy int ya.
PowerDVD automatically detects 1.4 enabled 3DTV
Confidently placing Monster House 3D in the LG BH10LS, powered up PDVD, all 3D options available on the Samsung (also at 1920x1080) started film in 3D and then……..

Error message. This mode can only be used in full screen mode. OK not so bad. Pressed "JA"

Error message. Cyberlink PowerDVD could not enable 3D playback, Try another display output setting.

I thought bloody hell, now almost completely bald, set the output setting manually to 3D checkerboard, Samsung to 3D checkerboard works OK (the 3D was better before in 1680x1050 using XP might I say).
Tried manually setting the output to 1.4 enabled 3DTV that doesn't work.

Cyberlink. This is now my problem I give PowerDVD the chance to automatically select my display option (RECOMMENDED) and then I get the above error message ???????
How can this be [shaking head, held in hands].

I have attached all requested documents

I have tried reinstalling PDVD as stated here http://forum.cyberlink.com/forum/posts/list/8449.page

HELP

System

Mainboard: MSI G41TM-E43.
Processor: Intel Core2Quad Q8400
RAM: 2GB Kingston DDR2 800
Graphics Card: MSI N450GTS -M2D1GD5
Driver Version: Nvidia V266.58
OS: Windows Vista
BD: LG BH10LS
Display: Samsung LE46C750


PowerDVD full Version? No
PowerDVD Trial Verison? Yes Version 10.0.2325.51
PowerDVD SR Number DVD101118-01
PowerDVD TR Number TR101125-051
Operating System (including x86 or x64 Bit Version) Windows Vista X64 Service Pack 2
Do you use administrator or restricted user account? Admin
Is your PowerDVD a Retail product or bundles with HW? Download Trial
Used VGA MSI N450GS M2D1GD5 Nvidia
Used VGA driver version Nvidia V266.58
Used Audio device
Used Audio device driver version
The Audio setting in PowerDVD and in OS (default devices)
Used ODD drive (full model name and Firmware Version) LG BH10LS
Used Display(s) Samsung LE46C750
Which kind of display connection (HDMI/DisplayPort/VGA/DVI) Mini HDMI 1.4 to HDMI 1.4
Are you using single or dual monitor environment Single
Are you using clone or extended mode (if use two display) N/A
(3D only) Please provide detail info about 3D setting in PowerDVD Automatic (recommended)
What kind of Antivirus SW are you using Microsoft Security Essentials
The detailed issue description Above
 Filename
DEBUG_CLDetect_HTPC_2011_01_28_19_03_19.html
[Disk]
 Description
3D Advisor File
 Filesize
13 Kbytes
 Downloaded:
949 time(s)
 Filename
DxDiag.txt
[Disk]
 Description
DXDIAG
 Filesize
30 Kbytes
 Downloaded:
700 time(s)

This message was edited 3 times. Last update was at Jan 30. 2011 14:46

3Dfreak1973 [Avatar]
Newbie Joined: Jan 24, 2011 12:08 Messages: 16 Offline
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Cyberlink. Is this correct?

http://forum.cyberlink.com/forum/posts/list/13611.page

or here

http://forum.cyberlink.com/forum/posts/list/13610.page

It says here that 1.4 enabled 3DTV only appears under Win 7.

This message was edited 1 time. Last update was at Jan 31. 2011 05:36

CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
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Hi,

as far as I know the NVIDIA solution can only support HDMI 1.4 under Windows 7 OS

BR
Michael Technical Support

Werde Facebook Fan
3Dfreak1973 [Avatar]
Newbie Joined: Jan 24, 2011 12:08 Messages: 16 Offline
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Michael

I am now very confused. Am I using the Nvidia solution ???????????

At this link it only mentions WIN 7 for High Definition audio ( [4] small print at the bottom )

http://www.nvidia.com/object/3d-vision-3d-blu-ray.html

At this link is says Vista is supported.

http://www.nvidia.com/object/3d-vision-requirements.html

Here it doesn't mention an OS at all.

http://nvidia.custhelp.com/cgi-bin/nvidia.cfg/php/enduser/std_adp.php?p_faqid=2779&p_created=1283889186&p_sid=eiRcSrlk&p_accessibility=0&p_redirect=&p_srch=1&p_lva=2427&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTUsMTUmcF9wcm9kcz0wJnBfY2F0cz0wJnBfcHY9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD0zZCBibHUtcmF5&p_li=&p_topview=1

This is a joke. I am not using Nvidia 3D Vision (???) as I have a Samsung 1.4 enabled 3DTV with an IR emitter built in and Samsung active shutter glasses. It states at the 3rd link that I do not need Nvidia 3DTV play because again I have a 1.4 enabled 3DTV.

It says here that "*NVIDIA has worked with ArcSoft, Corel, Cyberlink, and Roxio to ensure their latest players offer exceptional Blu-ray 3D playback when paired with GeForce GPUs and 3D Vision technology" ?????

This message was edited 1 time. Last update was at Jan 31. 2011 08:47

CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
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Hi,

You need to use Windows 7 in order to have HDMI 1.4 support.

Br
Michael Technical Support

Werde Facebook Fan
3Dfreak1973 [Avatar]
Newbie Joined: Jan 24, 2011 12:08 Messages: 16 Offline
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Can't see that at this link either.

http://www.cyberlink.com/products/powerdvd/powerdvd-system-requirements_en_US.html

or here

http://www.cyberlink.com/products/powerdvd/hardware-support_en_US.html

3Dfreak1973 [Avatar]
Newbie Joined: Jan 24, 2011 12:08 Messages: 16 Offline
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I Spoke to Nvidia yesterday evening and they said I could watch BD3D with Windows XP, then I asked the question regarding 1.4 HDMI and they said I needed 3DTV Play, even though it says at the below link I do not.

http://nvidia.custhelp.com/cgi-bin/nvidia.cfg/php/enduser/std_adp.php?p_faqid=2779&p_created=1283889186&p_sid=eiRcSrlk&p_accessibility=0&p_redirect=&p_srch=1&p_lva=2427&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTUsMTUmcF9wcm9kcz0wJnBfY2F0cz0wJnBfcHY9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD0zZCBibHUtcmF5&p_li=&p_topview=1

Has anyone on this Forum got 1.4 Enabled 3DTV working under Windows Vista, or Windows 7 for that matter, as a Display Option?

Can anyone explain the reason why 1.4 Enabled 3DTV is not supported under Windows Vista? Is it Nvidia, Is it Cyberlink?

Surely the 3D Advisor should have this as a comment.
3Dfreak1973 [Avatar]
Newbie Joined: Jan 24, 2011 12:08 Messages: 16 Offline
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Hello, any Vista / Nvidia owners out there

This message was edited 1 time. Last update was at Feb 03. 2011 16:36

3Dfreak1973 [Avatar]
Newbie Joined: Jan 24, 2011 12:08 Messages: 16 Offline
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Oh well no one there

This message was edited 2 times. Last update was at Feb 15. 2011 03:41

tech81 [Avatar]
Newbie Joined: Dec 14, 2010 17:00 Messages: 38 Offline
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Hi 3Dfreak1973,

I feel your pain, I no longer regard BD or 3D as bleeding edge but it is fraught with problems (even with commercial players), maybe it is a bag of hurt ?

Are you still getting overscan problems at 1920 x 1080 ? When you try and play the 3D movie does the TV switch modes ?

I'm afraid I don't have an nVidia setup but I do have a Samsung C8000 TV, initially I had overscan problems at 1920 x 1080 so I used the ATI CCC to under scan and fit the screen but 3D movies failed to play at 1080p (ran at 720p). Going through the Samsung TV settings I changed the picture options SIZE from 16:9 to screen fit and the under scan went away.

What I noticed was that the screen resolution in PC mode works at 1080p60, using PowerDVD I was also able to play 3D moves but the resolution changed to 1080p24.

Obviously unrelated to your issue but the overscan issue interests me.

Good luck with your setup if I had an nVidia setup I'd help more.
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