Has anyone ever received a confirmation from Cyberlink, or can point me to documentation which states that the latest update/patch always includes all previous updates? I noticed in the folder where I save these downloaded updates that each new one is not always larger than the previous one. For instance, update 2702 is 89.4mb in size, yet the one prior to that, update 2504, is 105.6mb in size.

If patch 2702 also includes all of 2504's updates, shouldn't 2702 be at least as large as 2504?

I removed/reinstalled the original PD9 Ultra a couple of days ago and then installed Patch 2702, but none prior to that. The program works fine, but am I perhaps missing some of the "goodies" by not installing patches 2330, 2330a and 2504?

-Allen

Hi Allen

Great question.

I've been assured by other members that these 'patches' contain all the previous 'patches'.

Maybe CL 'took' out something to make the patch work better - who knows Happing editing

Best Regards

Neil
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So . . . trying to be clever I thought I would today install the latest PD9 patch update. Bad mistake . . If it ain't broke, don't fix it . . . how many times have I been told that.

So I fired up the latest updated PD9, did a couple of edits and guess what . . . it froze for the first time in ages, and again, and again, so I un-installed the whole lot, and just reinstalled the original version of PD9 . . . purr-fect

I'm gonna kick myself now and remind myself of "kiss" . . "Keep It Simple Stupid"
: Trevor . . My YouTube site . . (Bristol, UK) . . My JVC GZ-HM1 Camcorder

CubbyHouseFilms,
Thanks for the feedback. I too have read that each update is inclusive of all prior updates...but only from fellow/lady forum members. That's why I asked if anyone has ever received confirmation of this from Cyberlink. I suppose that each newly purchased PD9 includes all updates to that point, which makes retroactive updating a non-issue for the vast majority of PD9 users.

Trevor George,
Don't be upset with yourself because the 2702 update patch caused problems. After all, it doesn't say that the update is only for specific configurations. Cyberlink obviously intended it for all PD9 users. Thankfully, you had the knowlege and wisdom to roll back your configuration, instead of pulling your hair out, trying to make it work for you!

-Allen

Below is the answer to this question that I received from customer support.

Don

Thank you for contacting CyberLink Technical Support.

In regards to your concern, I would like to inform you that whenever you want to install the update for the PowerDirector software, you can just install the latest update and that will suffice for all the previous updates.

Please feel free to contact us back for any further clarification or for any assistance related to CyberLink Products. Use the below mentioned link to get back to us for your further queries:

http://www.CyberLink.com/english/cs/support/form/index.jsp

Thanks and Regards
Amit
CyberLink Technical Support