Quote:
One thing I've learned from reading over this forum after purchasing PowerDirector for the first time 18 months ago is this...
Many problems being reported are specific to a specific individual's computer setup. Related to hardware configuration, software, anti-virus, firewall, or other installed utilities, etc..
Although PD9 calculates the DVD fit perfectly for me, my system was generating numerous burning errors. After months of being MAD at Cyberlink, I realized eventually (after learning that virtually noone was getting this error but me) that it was my SYSTEM that was at fault. Once I switched from DVD-R to DVD+R, the burn errors vanished completely. I still don't know why this computer has problems with DVD-R PD9 burns, but while working through this problem, I came to realize that almost no two computers are the same. Even though my neighbor and I both have HP e9220y computers, his hardware config is slightly different and we use totally different spyware, anti-virus, utlity programs, security settings, etc.. The combinations are endless and video editing software is not only complicated, but uses a ton of system resources.
-Allen
Hello, Allen
Being a moderator on a forum for software unrelated to PD, and being a member of other forums where I'm a frequent contributor, I know you're so right that the user experience has to be directly related to the computer that user has.
I do need to invite you to investigate my system specs attached, and to let me know in what way my computer is failing to allow PD9 to do basic things like inform me correctly about a simple thing like my project size.
The video programs I used previously to this were on a computer way less capable than this one, but without fail, those programs could tell me the size of my project so I could make intelligent decisions when it came time to burn to folder.
This thread is a good indication that users are having the same issue - being stuck with low quality DVDs simply because the software isn't guiding them correctly. This shouldn't be an issue dependent on all the intangibles you're talking about - what spyware people use etc.
Regarding the specs I'm attaching - This is The Best computer my budget would allow. Actually, it was beyond my budget - I took a loan out to buy it. I know it could be even more heavy weight, but this is the biggest, meanest machine I've ever had, and I dare say it's above the Average mark.
It simply can't be true that the only people that can have success with PD9 have spent even more money on their machines. If Cyberlink was making software for only the top 5% of computers made today, they wouldn't have many happy customers -- but I am wondering at this point how they can have very many at all. --I picture PD9 users across the world, thousands of them, wondering why their movies are looking so crappy--and you're saying the answer is they need to spend yet more money on a new computer they can't afford?--
RB
Filename |
rbowser64DxDiag.txt |
|
Description |
|
Filesize |
44 Kbytes
|
Downloaded: |
469 time(s) |
Filename |
rbowserDxDiag.txt |
|
Description |
|
Filesize |
80 Kbytes
|
Downloaded: |
472 time(s) |
This message was edited 1 time. Last update was at Sep 22. 2011 00:18