OOOPPPSSS......
"Please note that in case you are using bundled version of PowerDVD software shipped with Blu Ray drive previously i.e PowerDVD 9.0 OEM then I would like to inform you that upgrade that you have purchased is not the valid one for upgrading PowerDVD 9.0 OEM to PowerDVD 10 Ultra and you may face the issue after installing the upgrade.
You should have purchased "Upgrade from 8/9 Standard/Other versions to PowerDVD 10 Ultra 3D" using the link below. I request you to purchase the correct upgrade and then install it over PowerDVD 9.0 OEM and then play the DVD/Blu-Ray.
http://www.cyberlink.com/store/powerdvd/upgrade_en_US.html
You can return the wrong upgrade for refund using the link below. Regarding refund, all our refund related issues are handled by our refund partner Digital River. Please contact them using the link below:
http://store.cyberlink.com/DRHM/servlet/ControllerServlet?Action=DisplayERefundInstructionsPage&SiteID=clinkus&Locale=en_US&Env=BASE
I would appreciate your patience and understanding in this matter.
Please feel free to contact us back for any further clarification or for any assistance related to CyberLink Products. Use the below mentioned link to get back to us for your further queries:
http://www.CyberLink.com/english/cs/support/form/index.jsp
Thanks and Regards
Ajay
CyberLink Technical Support"
Didnt realize i selected wrong version /fail
This message was edited 1 time. Last update was at Nov 03. 2010 16:15