I have the same problems purchasing Power DVD 10. I have placed the order more than a week ago, and made the payment the same day at the bank. The bank confirmed a few days later that the money was transferred to Global Collect BV.
For 10 days the status of my order was showing "Order Pending Payment" (or something like this), then today the order disappered (it shows "No Orders").
What happened to my order, and where is my money?
Gabriel