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PowerDVD (previous versions) » Promised PowerDVD 10 upgrade » Go to message
Same problem here, I still haven't received the update link/key code. It's been 6 weeks since they said it would be coming.
PowerDVD (previous versions) » If you just got PowerDVD9 can you get an upgrade to 10? » Go to message
I bought the upgrade to Ultra v9 on March 14th. They didn't send me a download / activation key until the 16th after I contacted the customer service people telling them I never got one.

Then, Ultra Version comes out on the 17th. I contacted the person (Joycyln D. at the online store who sent me the download link asking how I can get the version 10 instead of the version 9. She pretty much doesn't respond saying only to go to the site and buy it again.

I also started a support ticket with cyberlink. I have had no response after 3 days.

I don't really have a lot of time for this. If they are going to make me work this hard for an upgrade to the latest version released the same week I bought the version 9 Ultra, I'm not sure I care anymore. How important is an expensive dvd player these days anyway.

For some reason, I've been paying for every version of Power DVD since v2. Probably not going to do that anymore.


Disappointed
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