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Hi Bruce,
1. What version of Power2Go are you using?
2. What other Disc Writing software do you have on your system?
I would uninstall the software using Add Remove programs in the Control Panel or the Uninstall shortcut in the Start/All programs/CyberLink Power2Go.
I would then restart the computer. Next I would look in Program Files/CyberLink and delete the directory folder (if present) Power2Go. Now this isn't a 100% uninstall but good enough at this time. Now reinstall P2Go... just make sure your re-install isn't interrupted by a background process etc (this doesn't usually bother my set up).
Let me know how you get on.
Dafydd