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Well, not to be redundant or anything but I too have the same problem. I have an HP dv6 1030US Pavillion Notebook and the DVD Suite Deluxe comes bundled with it. I tried Power2Go for the first time last night attempting to burn a data disc using a DL +R DVD from Memorex. Same error comes up.
I searched the internet and found this page from Cyberlink:
http://docs.cyberlink.com/multi/support/answerbox_productfaq.jsp?FID=6761&nProdId=19&nProdVerId=200
It states this is a hardware problem.
So, I called HP and spent about an hour on the phone with them. They burned data successfully to my disc using the Windows built in burning software, so naturally they said the hardware is fine and the problem is actually Cyberlink's software.
On another note, I tried to find my version of the DVD Suite software but, unless I've lost my mind, I cannot figure out where this information is. I do however see the upgrade button quite prominently displayed and easily located ... funny how that is.
I hope that someone from Cyberlink is monitoring these forums and responds soon with a fix for this. I spent half a day on this problem, wasted a DL DVD disc which are expensive and I've had it; my next step will be to uninstall Cyberlink DVD Suite and get Nero if there isn't any response soon.
Best,
Max
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