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I cannot download either. A different error form Digital River Download Manager, "Error 403 - forbidden". I looked under the hood and the HTTP response from Digital River was saying I'd exceeded my download count (15) although I'd only tried three times. I had already managed to download about 280MB of the 600+MB.
I am struggling to get an acceptable level of response on how to resolve this. I did get a rubber stamp response this morning, but clearly it was from someone (or something) that hadn't taken the time to read my description of the problem.
I have now tried this on two networks from three PCs over three different internet connections with same response.
Here's the HTTP response FWIW:
HTTP/1.1.403.Forbidden..Date:.Wed,.18.Mar.2009.14:05:02.GMT..Server:.Apache/
2.2.8.(Unix).mod_perl/2.0.4.Perl/v5.8.0..Error-Message:.Too.many.download.at
tempts:.55..You.were.allowed.to.download.only.15.times...Error-Code:.OTHER..
X-Server-Name:.dnl01@dc1dnl02..Connection:.close..Transfer-Encoding:.chunked
..Content-Type:.text/html....115..<html><head><title>Download.Failure</title
></head><body>Sorry,<br><br>Too.many.download.attempts:.55..You.were.all
>owed
.to.download.only.15.times.<br><br>If.you.have.any.questions,.please.contact
.Digital.River.Customer.Service.at.CustomerServices@digitalriver.com.</body>
</html>
Cheers, Howard
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