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It has been three weeks of nonstop BS. I had it working 'almost' perfect but the final issue was pixilation. Using the "fix" from support -to the letter- which takes a little over an hour to complete, now PDVD won't even recognize a Bluray disk.

I am beside myself with anger. This junk has cost me time, frustration, exacerbation and now on top of it all, I have to coax the dog out from hiding.

Cyberlink. You stink.
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You really must be kidding Right? "Show your support for CyberLink..."? I would suggest that THEY show their support to their CUSTOMERS before we consider reciprocity.

Time after time, looking through these forums there is one constant. Cyberlink could care positively less about support. Support complaints do not even get a grunt out of them for weeks. They refuse to support a refund policy leaving no choice but for the customers to go to their credit card company to stop payments.

In this economy, with giants falling all around us, how on Earth do companies such as Cyberlink muster such arrogance in the face of losing customer faith?

The sad fact is, the PowerDVD product is a good concept and well featured. Just too bad it sucks when it comes to actually doing what it purports to do.
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