Messages posted by TRBerry48

Quote You are confusing others. The HD3000 graphics were released back in 2011. The nvidia 4200 card was an agp card released in 2002. The two could not be in the same win 7 pc as pci express connectors and not agp were on the motherboard.

You haven’t said that if you upgraded the windows 7 os in your old pc and added the nvidia gtx 1060 card which would be accepted on that motherboard or if you are talking about a different computer. If that is the case, you may disconnect the monitor cable from the external nvidia card and connect it to the one on the motherboard.

You may want to check your PD13 version and update it to the latest patch too. That would increase the OS compatibility to Windows 10 if you have not done so.

I am sorry I am confusing others. As I stated before, I am an amature. The information was from two different computers.

The older computer is a Dell E6520. This is a laptop and was purchased in March 2011. This computer originally ran Windows 7. Windows 10 has since been installed on it. When I go to Control Panel and select Device Manager and then Display Adapters it shows HD Intel Graphics 3000 on one line and NVIDVA 4200 on the next line.

The newer computer is a Dell XPS8930 desktop and was purchased in November 2019. This computer originally ran Window 10 but Windows 11 has since been installed on it. As before, when I go to Control Panel and select Device Manager and then Display Adapters it shows UHD Intel Graphic 630 and on the next line NVIDVA GForceGTX 1060.

Now what do I need to do to make PowerDirector 20/365 and PowerDirector 13 to work again on these computers? Your answer did not make sense to me. My interpretation of what you said is I remove the GForceGTX 1060 card and use the onboard graphics card and everything should work swell on the XPS 8930. I have no idea what you were trying to tell me about the Dell E6520. You mentioned a 2012 driver. I don't know where to get or how to install. Please educate me.

You are the first person who seems to have a clue about what is happening and why. Cyberlink Support has not been helpful at all. Thank you again for your patience.

Quote The necessary gpu rendering can be done with the Intel HD Graphics 3000, NIVDVA 4200 with the original year 2012 driver and not any updated ones, or with the Intel UHD Graphics 630. The GTX 1060 is a no-no if the menu is created properly for PD13.

Do not entirely understand your answers:

1. As for the HD Graphics 3000 NIVDVA 4200 do you mean the 2012 driver for the graphics card? Please advise where I can get 2012 driver and how I install. Will going back to 2012 driver mess up other things? Or is the 2012 driver for something else?

2. I do not undertand at all what you are trying to tell me about UHD Graphics 630 and GTX 1060. Are you saying that if I remove GTX 1060 card things should work correctly in PD20/365? Or is there a way I can disable GTX 1060 while using PD20/365?

I am really a novice so please bear with me and excuse my ignorance.

Thanks for your help.

Quote You haven’t supplied the make and model number of the standalone dvd player or details about the gpu on your two different pc. It is possible that the old standalone player requires a pc to have the video card enabled on an old nvidia, or an amd, or intel gpu to make a lower bitrate menu that work in old cheap dvd players. That may be supplied in an old pc. The newer pc may have a modern nvidia card in which the proper dvd menu cannot be made for that old standalone dvd player.

I found the fix years ago that buying a high end sony standalone will play them properly whether gpu (hardware encoding) is enabled or not in creating the dvd.

The sony standalone players do have other problems that StevenG mentioned that they lock up but it does not happen in other players if the videos are not encoded properly.

Buying a recent modern dvd player may be necessary if you want to create them in your particular win 11 pc.

Intel HD Graphics 3000 NIVDVA 4200 Windows 10 machine
Intel UHD Graphics 630 NVIDVA GForceGTX 1060 6GB

In 2014 I was able to produce and create DVDs on the older Windows 10 computer that was running Windows 7 at that time with menus that played in this same DVD player but today I cannot which makes me believe Window 10 may have changed some things. Unfortunately, I don't have the old Windows 7 backup any longer to reload and check if I can still create discs that work.

Quote What brand of DVD player do you have? What brand of DVD-R are you using?

If the DVD plays on your computer but not in your DVD player, it's like just an issue with compatibility. Sony DVD players are notorious for not like home-burned discs.

Have you tried playing it on a friend's player to see if the issue is with compatibility?

Also better brands of DVD-Rs give cleaner results. Verbatims are consistently good. Memorex much less so.

But if the disc plays on your computer, it's not a software issue. The program has created a DVD or BluRay successfully.

I have a Philips DVD player. Said player worked well with menus in 2014 and still does playing DVD created at that time using PowerDirector 13. However, when I try to use PowerDirector 13 on my current systems in an attempt to duplicate results from 2014 I get the results I have today, in other words, the menus do not respond to DVD buttons. I have Verbatum DVR+R DL disks (my video requires 6800+ MB. I tried slower record speeds for the drives, reduced the resolution of video to 720X480. I have also tried Memorex DVD+R DL. I did tests with small videos using the Verbatum, Memorex, and TDK discs. I tried two other friends' DVD players, one Sony another Panasonic. Same results.

Created a DVD with multiple chapters using PowerDirector 20. The DVD plays on my computer flawlessly allowing me to select scenes with my mouse pointer. When I try to play in my DVD Player, the menu is corrupt and one cannot select the scene pages or navigate between the pages of scenes using the DVD Player buttons and know where one is at. In the past when I was running PowerDirector 13 under Windows 7 Professional my DVD Player responded just like it did on my PC. I am now running PowerDirector 20 under Window 10 Professional and on a Windows 11 Professioal computer. DVDs created by PowerDirector 20 and PowerDirector 13 under Windows 10 and Windows 11 do not respond to my DVD Player buttons. I submitted to Cyberlink following their directions including videos of my creation steps, screenshots showing versions and proof of latest updates and DiaText file. Is anyone else experiencing this problem and what if anything have you done to correct problem?