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I am new to the software and video editing so I hope I am asking the right question in the right area.
I am using the windows version of Director Suite 365. I am shooting 4k HQ 30 fps all-i in Canon clog and clog3. I get an unsupported file error when I try to load them in Director. Windows will not read the files directly either but other software like Topaz Video Ai will just fine.
i tried to get a simple answer from support asking if canon log was supported. Rather than a yes or no they just reply wanting information not needed to answer the question.
I hope to find out here if canon log is supported and of so what do I need to do to us them.
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