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Well it seems nothing has changed in the weeks since you all posted your problems. I have been a user since version 6 and did the upgrade purchase thing and also have no way to download the software or even get my new key! All I get is a message saying order submitted and Upgrade to PowerDirector 8 Ultra from 6/7 Retail versions (Download version)
* Processing serial number or unlock code.
Very frustrating as I want to do the download inmy current download quota cycle (rolls over tomorrow!)
Try taking any transitions out or changing them to simple ones e.g. fade to black. I have had this problem consistently and this is all I have been able to narrow it down to.
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