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Well, I somewhat agree with the e-mail thing, but if that is true and it was automaticaly deleted by a spam blocker, how would I go about getting another e-mail sent. It is impossible to talk to someone (other than you of course) that can help.
And I have registered the product (supposedly). I had an e-mail with a very long code in the address, and the program shows up in my registered programs, but it doesnt have a cd key. Also, when I look at my order status it says:
CyberLink PowerDirector 7 Deluxe (Download version)
Processing serial number or unlock code.
My registration key page says:
My Product(s) Version Channel CD-Keys Registration Date
PowerDirector 7 Retail 0 2008-10-04
SO I DONT THINK THAT IT IS SOMETHING THAT I MISSED, BUT I DONT KNOW HOW TO GO ABOUT GETTING IT REMEDIED WITHOUT SPENDING ANOTHER 30.00.
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Well I guess that should have read, "thanks for your help dafydd". Thanks!
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Thanks for your help dave.
While I did get some sort of email saying I needed to register with a link, my online cd - key still says 0. SO I am very interested in seeing how this gets handled. No matter what, there is nowhere to "Download" my product, whether in an email or online.
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Keep us posted. I am hoping thing will somehow resolve on their own. Fat chance I am sure.
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I take it you still havent gotten an answer. Maybe it's a weekend problem?
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Ugh. I just purchased the program late last night and I am LIVID right now. There is NO SUPPORT here and I am not paying 30.00 to talk to a human when there should not even be a reason to need support. I have searched every corner of this site for a dowload button, instead all I find is something wanting me to spend even more money. I want answers. If it is a matter of time, state that on the website or in an e-mail that it will take time. Otherwise, this is an obvious problem that needs to be addressed.
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