Messages posted by Glenn

I've been searching this forum trying to find the secret handshake needed to obtain a download link and activation key for a purchased powerdvd 8 upgrade from 7.0.

I got the same error message as Nigel regarding an error has been encountered generating a license number. No email received within 24 hrs from cyberlink.

When I check my order details on the cyberlink customer care center it displays two reference numbers:

225392755

300251233

I have sent inquiries via the member area of the cyberlink website and via email to the isales email address. The member area indicates there are no inquiries on my member account. There has been no response from my emails to tech support, either.

All I need is the link for downloading my purchased upgrade and the corresponding activation key. I've been using PowerDvD since 5.0.

Can anyone give me some guidance on how to obtain this ?

Thanks.