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There are many, many discussions already on the forum and there isn't any universal answer.
Sometimes there's an issue with the CL server (or with Shutterstock's when trying to access their content) but usually it's an issue with the user's computer. I just checked and I can access all background music tracks, so it isn't a server issue this time.
See this very insightful thread posted yesterday, and if that doesn't help, search the forum for connected internet and see if anything suggested in those posts help at all.
I did a cursery search and didn't see anything... either way it went away.
In edit mode I noticed that the files weren't showing so I clicked on the publish button and then clicked on the edit button and all my files returned. I then clicked on background music and suddenly it worked. So. We'll see if it keeps.
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I just recently got the Powerdirector subscription and have used it to edit and produce a video... with background music downloaded through powerdirector. Now I'm editing another video and when i click on the Background Music tab I get a pop up window that says "You are not currently connected to the internet". I ensured that I am connected by loading my browser and visiting several different webpages. Also, my internet connection icon shows an active connection. I have restarted my computer and connected to the internet and restarted the program. It still doesn't recognize the connection and I get the pop up again.
Anybody run into this? Did I forget to do something? Not sure what is happening.
Thank You
Steve
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