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Thanks for the info. The instructions they sent me clearly states:
"Kindly do not run any Internet applications while downloading PowerDVD installation file". (I assume they meant PowerDirector.)
The original executable was named:
CyberLink_PowerDirector7_1915_VDE071008-01_080718.exe
and the link they sent me is:
http://isales.gocyberlink.com/download/CS_Dept/PowerDirector/PDR7_1915_VDE071008-01.exe
Are these the same files, and is there another souce from which I can download?
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I am having the exact same problem. I have contacted support, and got two pages of instructions that essentially had the same recommendations as posted here. I looked for those files, and they were not there. Apparently, the uninstall had taken care of that. I was given a link to download the product again, but it is apparently going to take 6-8 hours to complete the download, where I only had to wait about an hour the first time. According to the recommendations, I cannot run any other IE applications during that time, and that's not an option for that length of time. I will have to start it when I leave work. I tried downloading from the original location again, but it told me I was only allowed 5 attempts. I am wasting way too much of my time just trying to get this program loaded. Is there any other solution to try?
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