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QuoteThis is not a common problem and it likely has to do with the audio format your clips are recorded in. Have you tried converting the audio to a different format as suggested in the previous posts?
If you upload a sample clip to OneDrive or Google Drive and paste a shareable link to it here, other members can examine it and test it on their systems. If there is an incomaptibility, the only way Cyberlink can fix it is if someone reports the issue through their official support channel as they typically don't monitor what's being posted here on the user forum.
Sorry to say, but this IS a common problem and not just in this version of PD. I always use WAV files, in other words: no compression, to have no quality loss while producing a video. I've also tried MP3. None of the file formats makes any difference. I've also tried producing in H.265, but no joy there either. You know what did work? Reproducing it in Adobe Premiere. That was the only thing I could do to make the audio flawless. Here's a 30 second example for you. The first 30 seconds are produced with PD, the second 30 seconds with Premiere. Just to give you an idea. In both examples I have used the same WAV file (48000 Hz).
I experience the very same problem, in PD365 and in all previous versions as well. The sound is of such a quality that you can't use it. When it comes to sound, Cyberlink does a horrible job. Since I do love to use PD, I use it for video only and later I reproduce it with good sound with Adobe Premiere. But it shouldn't have to be that way, it is not what we're paying for. I really hope a solution will come, but since all previous versions had the same issue, I have no expectations on this area. Let's just work with what we have... Not sure if I will renew my subscription. Maybe it is time to just learn to work with Premiere.
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