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I was supposed to get an email with the number to call. But crickets.

Anyone have the number for phone support?

Thanks....
Hello,

New-ish PD user here. I've been using the screen capture function to record some sporting events. I have done this maybe 15 times over the past year.

Last night I used capture and all that was saved is the audio. Just a blank screen.

So, I went over to netflix and tried copying something else that streamed, and same: audio and black screen.

I used screen capture while I clicked on various internet sites and opened up files on my computer, and I got the video.

I tried webcam capture and got myself sitting here in front of the computer.

Why is this happening?

Thanks!

JP
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