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I thought I had, so thank you for letting me know. I tried everything but the ISO image, since I didn't want to waste another blank DVD. I had no problems writing to any other DVDs from the spindle, and I haven't had any problems in years with Verbatim discs so I'm pretty sure that's not the problem. It's as if it gets a certain way and can't or won't go any more.
I opened a proper support ticket just now. :
Marta.
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Since you paid for this program, then maybe find cyberlink customer support for help is better.
Couple hints to distinguish it's program issue or source clip issue or disc/burner issue, maybe you can try,
- Try burn to an iso image or DVD folder, does it still crash?
- Try another video clip, does it still crash?
- If above 2 are nagative, then try another DVD blank disc, does it still crash?
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I just bought P2G 12 yesterday...I've used the product for decades. I can burn a data DVD just fine. When I try to burn a Video DVD, it gets halfway through and crashes. I thought it might be the SmartFit, but on the last try I did not use that and kept the file sizes below the max for a DVD, and it still crashed. I can't open my DVD writer drive when this happens, and have to reboot. I've attaed the dxdiag file.
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