Messages posted by Nikolaev

Quote I get the message "Error opening *.INP files. Please reinstall program" every time I start PowewrDVD 18. I tried support but no help at all ( of course I reinstalled the program, upgraded drivers etc.).
My computer is compatible with Blueray playback as the advisor says.
I can't find what are these INP files and where are used for.
Does anybody seen such a message before? is there a solution?

I have the same problem. Message after activation " cannot load Inp file". I contacted tech support twice. Their fist reply took two days and advised that this format(!) is not supported. I reexplained that PDVD does not accept any dvd and is not working at all. Still no reply after four days. I wrote to the customer service and still got no replies. Cyberlink does not list any phone## to talk to the real person, therfore we are at the mercy ot their emails. They do not give proper attention to the needs of the customer. I spend my money but there is no way to get the support when I need. And they dont seem to care at all. This is a shameful attitude. Instead they rely on us to resolve their software issues by ourselves in the forums. I requested my money back but have little hope that they respond. (Got the PDVD18 via download). Yet another issue. When I clicked in the help button, it said "connect to the Internet, just after the download.