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Thanks for the reply! Yes, if I connect through Ethernet everything works fine. I've also discovered that if I re-enable the Wifi adapter in Windows Device manager after having disabled it and after having launched PowerDVD the problem disappears: it seems to occur only when PowerDVD is started and the Wifi device is already enabled. Furthermore, I tried the adapter on another computer (my laptop) and the issue doesn't seem to happen, so I guess you're right, it is probably caused by specific hardware combination. Maybe I'll try to contact the technical support and ask them if they can provide any solution. Thanks again!
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Hi! I'm having an annoying issue with PowerDVD17 Ultra (version 17.0.2316.62) in Windows 10. The application shuts down with no error messages everytime i right-click any kind of media (image, music, video) of my library or when I try to expand the menu "Devices & Home Media (DLNA)": I discovered that if I disable my USB wifi adapter in device manager (which uses a REALTEK 8812AU Wireless LAN 802.11ac chip) the problem disappears. If I connect my PC to Internet via Ethernet I also have no problem whatsoever. I already tried two different driver versions (one directly downloaded from Realtek, the other taken from the site of the manufacturer of my adapter) with no luck. Furthermore, PowerDVD already crashed when I had the build 1523 installed, so updating it to the last build didn't help in any way. What can I do? Thanks in advance.
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