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After many fails I reasoned the situation down to this: The content of the Blu Ray disk is not corrupt nor is it the program. The problem is no more than updates have not be successfully installed. However in order to have successful installation your Java must be updated first and through Internet Explorer not Google. Even if you updated your video card you will still get the same message but be sure to first have your video card updated to the latest version to ensure things to go smoothly. To begin your Cyberlink update go into Control Panel to Programs. The version will be listed to the right of your program which is needed to determined which update to download from Cyberlink. After this update is done, the other updates will come through by clicking on the update square in the bottom left corner of the BD Advisor and by clicking on the little popup that occurs in the bottom right of your screen when a movie is being played informing you of a smoother experience is being missed out on if you do not update. After all updates are done, restart and everything should play fine. Good luck.
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