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PowerDVD (previous versions) » Upgrade to PDVD Ultra uninstalls 7 and stops!? » Go to message
I had the same issue. Cyberlink replied last night within an hour with a link to the full download and a new key. That resolved the issue. I used the software, along wiht my LG drive, to watch both HD-DVD and Blue-ray. Works pretty well. Guess this company is not so bad after all...they just need to do better testing or at least change their Upgrade software so that it will allow you to just point to a CD it can check rather than requiring a previous version to be installed.

Thanks,

Shan
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