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It took a few days, but I was sent a link to download full version - mind you it took nearly 3 hours at circa 8-9kbps...
Tried restart, but speed was the same..

It works very well.....
I have also got the same problem - paid for the upgrade, downloaded the update. It uninstalled my product then refused to install as no suitable product found.
I immediately emailed support... But am still waiting.
This is not the first problem that I have had with Cyberlink. If they do not resolve soon I will take legal action as they have taken my money under false pretences and I am not able to enjoy my new Blu-Ray disks over the xmas break...

Not impressed!
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