Messages posted by AmeliaM

Hi - Thank-you for all the work that you have put into investigating the issue / forwarding it on. I appreciate all your time!

This seems to have been broken for so long - I've been waiting for several updates now to fix this. I can't be the only one who has noticed this...

I have a saved profile on Export which includes the setting of "Image Sizing -> Resize to Fit" to "3600 Pixels"on the "Long Edge". The "Don't increase photo resolution" is NOT selected (but it shouldn't be affecting my particular problem). This problem doesn't affect the export, but the actual values retreived into the saved profile field.

Assuming orginial image is 6000 x 4000 pixels*

a) If I don't do anything to the image sizing, the saved profile works - defaulting the Long Edge value on the export to 3600 pixels.
b) If I crop the picture just alittle (eg 5819 x 3878 - ignore specific #'s just look at general trend) - the saved edge value changes to be 'close to 3600' - in this case 3599 pixels - it SHOULD STAY at 3600!
c) If I crop the picture even more (4701 x 3133), the Long Edge value defaults to the height - 3133 instead of the saved value 3600.
d) If I switch the photo croping to be portait (2665 x 3999) again the save profile defaults the Long Edge setting to the height of the actual picture- 3999.

Every time I export an image that has been cropped, I am having to check and override my 'saved' profile resizing. I saved my profile at 3600 pixels - I expect it to stay at 3600. Please fix this error in your program!

Thank-you!

Version: 12.2.2525.0
Version Type: 365
Windows 10