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I find the complete lack of any sort of customer service from Cyberlink very disturbing. I have contacted them at least 7 times with not a single response! I think we all need to participate in a class action lawsuit to address this issue. I see from other inputs on this forum i am not the only one ! NEVER AGAIN WILL I BUY FROM THIS AWFUL COMPANY !!!
Hello Louis W,
We shared your thread with the customer support team and were told that ALL of your support tickets were replied to. Apparently they replied within 24 hours to all 7 of your inquiries.
We suggest checking the spam folder for the message notifications you received from the CyberLink Customer Service team.
Also, please check the link shared by the user above, as that brings you directly to your support ticket inbox where you will see all the replies. This web page is where you are brought to in the emails send my customer support when a reply to your ticket is sent.
https://membership.cyberlink.com/support/service/my-stuff.do
Regards,
Admin
That is an outright LIE, I checked my spam (junk) folders and there was no response. So you think giving out false information to customers helps??? and why do sooo many people agree with me on your forum and not ONE person disagreed ???
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I find the complete lack of any sort of customer service from Cyberlink very disturbing. I have contacted them at least 7 times with not a single response! I think we all need to participate in a class action lawsuit to address this issue. I see from other inputs on this forum i am not the only one ! NEVER AGAIN WILL I BUY FROM THIS AWFUL COMPANY !!!
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