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This problem has been reported by others. A quick google identified the problem as a codec issue with MP4. My work around was to use AVS Video converter, as per instructions from another site. I converted MP4 to MP4 and it worked, enabling me to work on several long video files in PD15, with audio displaying correctly. Clearly the codec used in AVS is one you should update to in PD15,
Hope this saves people a lot of time and frustration.
QuoteHave you tried re-installing your Powerdirector 15?
Unless you are using the Live version of Powerdirector 15, there is absolutely no reason for Cyberlink to disable the audio in PD 15 just because PD 16 came out.
Besides, I have PowerDirector 15 Ultimate and Powerdirector 16 Live installed on this computer, both work correctly.
Yes, twice with the original download and a fresh download installed to no avail.
That's a strange problem, so it's difficult to isolate the cause.
As tomasc suggested, could you attach a sample of the clips that are somehow "losing their audio" when imported into PDR15? At least then, you'd be able to get confirmation... or we might get closer to a solution.
Since this issue isn't being widely reported, doesn't that tell you your idea that CL has deliberately crippled PDR15 isn't verified?
Cheers - Tony
Yes I suppose it does. But I really can't see a way forward, so going to have to find a more stable software.
QuoteThe audio waveform in the screenshot is a straight line. Place the sample video file on the timeline and you should see a waveform not a straight line which designate no sound.
Maybe the audio is 24 bits or something not supported in previous versions of PD. You can post say a 5 second sample with audio here as an attachment from your camera or the mediainfo of the clip listing the audio details for users to analyze.
I have placed the clip on the timeline, had to have to produce the movie clip. It is a straight line without waves. PS I have used Power Director.
It works in PD16 though the audio line is still straight. It is wavey in the the audio and wave editing software.
QuoteI don't believe that is the case for even a millisecond.
I can assure you that PD16 is working perfectly, just as PD15 was when I last used it to produce a video. There is absolutely no reason for it to stop working and costing me 2 days trying to resolve it.
Installing PD16 has indeed proven to me that there is absolutely nothing wrong with my system or hardware.
QuoteAre you on Win10? It's worth posting your dxdiag.txt so we can have a look through that.
Gone one better than that. Downloaded PD 16 trial version works perfectly, confirming my suspicion that the PD15 has had the audio disabled by the software at the same time that PD16 was released.
Very disapointed and will be seeking a full refund
QuoteCan you post a screenshot of PDR in edit mode with an 'offending' video on the timeline. Regarding the "Non Real Time Preview" setting, how did you confirm that this is not your problem?
QuoteCheck your preview, Non-real time preview is muted. be sure you are using Real Time preview. Also be sure the audio track is enabled.
Look at your audio waveform, it should be wavy lines.
If only it was that simple. I have reinstalled the programme, so any settings problems would be eliminated. It did nothing to resolve this issue.
Audio track is enabled Audio track is not wavey lines. No buttons are muted
The videos work in other programmes, including audiodirector. I have tested videos that I know for sure worked in pd15 and they have no sound.
The mute audio button does nothing to resolve this issue
My operating system is windows 10. Computer is more than capable of dealing with video editing software, so not an issue with hardware and as I said, the audio is woriing in other programmes.
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Thanks for trying