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I think you are right! installed it on both computers, the one with the previous eroneous update and the one without. Now both play files correctly.
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Removed that one update, and you are right, my MKV playback issue vanished as well
Thank you to all who worked on this problem. and you are right, how to stop MS from installing it again..... And just wanted to add, I didn't uninstall/ reinstall PowerDVD16, just removed the MS update.
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It turns out that KB4013429 is the problem update. I uninstalled it, uninstalled PowerDVD, reintstalled PowerDVD and now it works fine. The problem I have now is how do I stop Windows from installing this update? There used to be a way of downloading updates and choosing which ones to install. You have no control over updates in Windows 10.
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I know, just figured Cyberlink needed to know that MS has screwed up thier program.
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Believe it or not, a visit to Microsoft Community (link) about the problems may give you an answer.
You can always roll back the updates and then add them one at a time to figure out which one is giving you a problem.
Or just restore your computer to an earlier time to get everything back. You can then decide which of the updates is the culprit.
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After Windows updated itself on the 15th, a major update, Power DVD16 crashes every time on playing MKV files. I WAS able to get it to work oddly enough by using MKVToolnix to remove the subtitles from the file, and POOF it would work. Note: it is possible that just running it though that without changing anything could possible fix the files as well, haven't tried that yet. Point is, files all worked fine before Win10 updated, Now, it doesn't... BluRay (Dr Strange) via computer plays fine, didn't try DVD, but take it for granted it will play fine as well.
What kind of mkv file is it? Have you tried another source or download from DEMOs?
Read this (link).
Multiple MKV files. shows, always worked just fine. Nothing special about them.Stopped overnight post Windows update. Now P16 gives a crash screen, unless I run the formerly working file through mkvtoolnix. Just took down another small file, of course it worked fine. Now trying another matching type file to see what happens. (Intention was to run it through MKVToolnix is it failed WiTHOUT changing anything). I did reboot the computer post update, but its possible it needed ANOTHER reboot to settle in. My other computer did the Windows update, and DIDN"T reboot the computer at all, just announced it had been done.. Don't think I've ever seen that behavior before. This computer I left to do an update, and found the computer back at desktop, so logically it DID do a reboot. Program that worked was a half hour program, but... Downloaded a couple of hour programs, both failed. Ran one through MKVtoolnix, left it as is, it failed too. Ran it again, removing the subtitles, ran fine after. (Subs are english, unnecessary) SO, something in Windows 10 update is affecting P16 in playing MKV files with a subtitle component. Oh, and looked at that file that worked, it didn't have subs embedded.
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After Windows updated itself on the 15th, a major update, Power DVD16 crashes every time on playing MKV files. I WAS able to get it to work oddly enough by using MKVToolnix to remove the subtitles from the file, and POOF it would work. Note: it is possible that just running it though that without changing anything could possible fix the files as well, haven't tried that yet. Point is, files all worked fine before Win10 updated, Now, it doesn't... BluRay (Dr Strange) via computer plays fine, didn't try DVD, but take it for granted it will play fine as well.
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