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PROBLEM SOLVED!
In my search for a solution I also contacted “support” at http://www.tsstodd.com/eng/. They just sent me a RMS form, which I returned with the drive.
In the meantime I borrowed a drive from a friend. It turned out to be exactly the same as mine (SE-506AA), and it worked perfectly.
Today a new drive (SE-506CB) arrived TssT and after messing a little with “HDCP could not be initiated” (a HDMI cable was removed) the drive worked just fine. Excellent service.
Peter
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Thanks again for dealing with my problem.
According to the receipt from CyberLink it is the PowerDVD 15 Ultra I have downloaded.
The laptop recognizes the drive, but not the Blu-ray disc.
PowerDVD recognizes the drive as Blu-ray Disc-RE-drive, but if I hit the Play button is says “no disc in drive D:”
If I try Windows Pathfinder to open the disc (right click – open) the disc is ejected.
I have a data Blu-ray disc, which I cannot open either.
As DVDs work fine, can it be a missing Blu-ray driver?
I have searched Samsung.com for a possible firmware update, but obviously they don’t support the SE-506BB external drive.
The drive has hardly been used, but can it be a hardware defect of the Blu-ray part anyway?
Peter
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I tried the ”Y” cable once again, its connected to two USB 2 ports on the Lenovo docking station, which is supposed to have plenty of power. However – no difference.
After installing VLC player, I get same result: DVDs play, Blu-rays don’t.
I get following message (translated from Danish):
Input cannot be opened.
VLC cannot open MRL ‘bluray:///D:/’.
Check the log for details.
It was a little tricky to find the log, but it said almost the same:
Core error: open of ‘blyray:///D:/’ failed
Peter
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Hello again.
I removed the trail version, downloaded and installed the registred version of PowerDVD Ultra, but unfortunately it does not work.
The software recognizes the drive immediately, and it plays a DVD perfect. But when I load a Blu-ray or a 3D Blu-ray the diode on the drive blinks for about one minute and the software says “No disc in drive D:”.
I have tried several different discs with same result.
The drive is two years old, but has hardly been used. I bought the drive I order to project some special 3D Blu-rays, but the laptop was not powerful enough (eg. The picture and sound were not in sync.).
Therefore the drive has not been used until now with a new Lenovo ThinkPad T550 with i7 CPU, 16GB ram and a SSD. I expect the drive to be in order; the problem must be a software issue.
I will appreciate any suggestions, I will hate to give up.
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Thank you Stevek
I ran the advisor and both BD/Basic, BD/Advanced, True Theatre 3D and Blu-ray 3D taps said "Pass" except for Software: PowerDVD 15 trail version, where it said "Upgrade".
As I understand, the trail version should be able to play non-3d Blu-rays, but none of those I have does play.
The drive i recognised as "Blu-ray Disc-RE-Drive*" by the OS.
I checked the logfile as well, and here it said Operating System: Windows 8: Pass.
However I am using Windows 10, 64-bit. Can that be the problem?
Peter
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I just installed PowerDVD 15 Ultra, trail version after uninstalling PoverDVD10, which came bundled with a Samsung Portable BD writer Model SE-506BB (it only worked with DVDs).
However, PowerDVD 15 also gives "No disc in drive F: when I load a Blu-ray disc (not 3D).
I understand that the trail version does not play 3D, but I should at least expect it to play a normal Blu-ray before paying for the full version. What shall I do???
Windows 10, 64-bit. Intel i7, 16GB ram, 512 GB SSD, Intel HD graphics. It's a brand new Lenovo ThinkPad T550.
Thanks.
Peter
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