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I have checked those things.

I have also raised a support object with Cyberlink,

though I do understand I might have to wait some

more into the new year.

I don't know why my version of the program

can't play my region 4 (DVD) or B (Blu ray)

disks. It may need some kind

of update from you guys.

I am hoping to get it working, since

my Pro version of version 15 of PowerDVD

was paid for.
I have done these things already.

I can play DVDs only on my copy of videoLan.

I have my HDCP monitor.

Yet I cannot get powerDVD to play either.

It can access my D: Blu-Ray drive,

but doesn't seem to understand enough

to play my disk. Help, please?

(I chose not to pay for the Ultra version

of powerDVD 15, yet this program should at least play my disks).
I have installed my pay version of Cyberlink PowerDVD 15 Pro version (not Ultra) and

have successfully put in my product activation key.

I am in Australia.

I get an error 101 message and am told that the program

'does not recognise the disk'.

I have used both valid DVD and blu ray disks, and obtain

the same message. Can someone tell me

how to fix this?

I have removed and reinstalled the program, in Windows 64 bit,

and am still finding the same problem.

I also find that a background process of the program

itself doesn't close down, such that I

get an error upon exiting and then loading

powerDVD a second time.





How may I play Blu ray or DVD disks?
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