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I spent 2 hours downloading PD13 yesterday, went through all of the updates and am having the exact same issue. The other problem is, I cannot go directly to youtube and upload a video because the PDS file is not supported. So far I have not been able to find a way to change the PD13 file type to anything that any other video player or youtube will read. I am starting to think I have completely wasted my money with this program..... and with all of these complaints in the forum, where the heck is the support from CyberLink?
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