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Thanks Robert58 for reporting your findings, and to PIX for referring it to CL! Very much appreciated.
While I have not had the issue happen often, I know that I did not have anything plugged in. I take that back, I had a USB cordless mouse on my laptop plugged in, but everything worked fine for about a week or so (with W10 & the USB cordless mouse) before the problem occurred with PhD6.
Thanks again to everyone for sharing their knowledge & experience!
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I have to say this whole thing (what's listed in this thread) is disappointing. It doesn't happen to me often (fingers crossed), but the fact that it did, and it is happening to others with such regularity (and rending the software useless for some) is just terrible. If it happened to me all the time, again where I couldn't use it, I would be livid. No doubt I would have to turn elsewhere. Hearing the response from CL's support group doesn't make it any better.
Possibly the biggest let down is that it has been reported in the new version of PhD7, which had I not read this thread would not have known it was out. Maybe that is to be expected because isn't most "next generation" software written off the past software's code? (That's mostly rhetorical.)
No, the biggest let down has to be the response from CL. This is a serious issue. My decision to upgrade software is mostly based on what the new features are. Setting that aside, I won't even consider it until I know CL takes this seriously (read: implements action). I'm sure there are many factors to this, like what version of Windows 10 are you using, other possible hardware and/or software conflicts, etc...AND, while I don't expect them to announce it in a news release (I know that's extreme if not borderline ridiculous), I would like to hear someone say they contacted CL and then have CL say to them, "Yes, we are aware of this problem and working on it."
ROBERT58: I don't change the drive the software wants to install to. Back in the day when hard drives were smaller, i did, but in general, my "rule" is to let the software go where the developers intended it to go. That being said, I'm careful on what software I install. Not crazy careful, but I don't just install anything I find online (there are those who do).
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Wait, I'm confused. You previously owned PhD6 but had to purchase the update in order to update PhD6 to the latest version? That doesn't seem right. It should have been free.
I must be missing something.
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ROBERT58,
For those of us experiencing the same problem, I think we are all scratching our heads trying to figure that out. I can't imagine that the update / patch (6.0.6225.0) will fix it for you, bec that's the one I'm using...but if you contact CyberLink (even though that problem exists WITH their patch), I'd be willing to venture a guess that they are going to tell you that they can't help you unless you update to the latest version. So, you might as well update to it, if you want to file a support ticket and see what might come of it. Otherwise, if not, then I don't know what to tell you. Sorry.
Hopefully, this gets addressed in a future patch. My biggest fear is that it won't since PhD7 will no doubt be coming out very soon and most of their focus is on that.
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So that's four people experiencing the same problem:
- Bill_D
- kevin2015
- Jefferson
- Robert
Two of those individuals are brand new to the board making this thread where they made their respective first posts. I guess Bill_D made his first post here but he's been a registered user for a while. My point: this must be a serious issue if people are searching the internet and coming here to find a solution to the problem (or see if others are experiencing it).
I hope Cyberlink is listening, and will make an update to PhD6 and not give up on it when PhD7 comes out (which I presume will be in the very near future). Clearly there is an issue when people upgrade to Windows 10. Additionally, more people will be upgrading since Windows 10 is a free upgrade for so many people. So the likelihood is that this problem will be recognized / encountered by more people in the future.
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Bill,
I'm so sorry to hear that! i had a similar problem (menu bar in Presets not scrolling) and it drove me nuts. Fortunately, that happened during my trial time and I ended up having to re-image my machine, and everything worked out. Had it not, I probably would have done the same as you. (Truthfully.) It was terribly annoying.
As it turns out, I had the EXACT same problem as you on Saturday, and it FREAKED me out when File, Edit, Photo, View and Help acted like buttons (click on them and the words "blinked" but didn't do anything; the drop-downs didn't drop down). I was on vacation and did not have access to wi-fi and had no cell coverage so I couldn't share that with you.
My only solution was to minimize PhD6, drag in a photo and drop it (essentially importing it), and somehow that made everything work again. Fortunately, I have not had any problems since. I think I'm lucky.
My apologies I couldn't tell you earlier. Maybe that would work for you (?), but I won't pressure you in trying.
All the best!
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I'm just as confused, since File through Help are in the file/image/screen grab I downloaded.
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My recent computer purchase came with PhD3. I own PhD6. Is there any reason I should keep the legacy program of PhD3?
Sometimes the next generation of software has bugs, maybe its slower or something unintentionally goofy like that -- giving you a reason to keep it. But PhD3 is from so many generations ago, and has so many improvements, I can't see a reason to keep it. I'm about to uninstall but thought I'd ask before making it permanent.
Thanks in advance!
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Good suggestion, stevek. Bill_D "may" be in full screen and might need to hit the "f" key on the keyboard to get out of it (and see everything else).
Prior to that, I had a problem with the Presets slider bar disappearing in PhD6 on my 64-bit personal computer with Windows 8.1, and also with PhD5 on a 64-bit computer with Windows 8.1 at work. Note: two different versions of PhD and on two different Windows machines (Acer & Dell, respectively).
I recently upgraded my personal computer to Windows 10 and have not had any issues. Fingers are crossed. 
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Thanks so much, Kyle! I'll have to give it a try. My apologies for such a late response -- summer finally arrived, and because it's later than usual, I didn't want to miss it.
Thanks again!
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Now you're talking! Love, Love, LOVE IT!
Of course you know the icon will change with PhD7.
Great job, PIX!
EDIT: I'd maybe make them a little smaller though, so the topics themselves can stand out more. Still an excellent job!
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Visually, the Learning Center is very nicely done. There is a lot of really good stuff -- it's impressive! Specifically, for Photo Editing, there are a number of options to choose from. If I choose the "Creative Photo Editing" category, there are several interesting topics I'd like to learn about when I use PhD6, such as:
- Create Vignette Effect in Seconds- Great for Weddings Photos
- Transform your pictures with blur tool
- One-Click Overlays for More Creative Shots!
- How to Add Text Bubble to Your Photo
Unfortunately, those topics all reference PhotoDirector Mobile (the mobile device/app version of PhD) and I'm using PhD6.
For the record, I am a very big proponent of the Learning Center. It is very much needed. It will inform people how to use the software (literally, a great sales tool) and show that CL supports its software AND users. I do realize that organizing all of the information found in the Learning Center must have been a VERY daunting task. I also know that there are tags shown once you click on a subject (showing what category it fits into) -- but you see them once you have gone to the page of that particular subject or topic you clicked on.
But on the list of topics under each particular category, maybe it should say what software the tutorial was created for (or even show the program icon), rather than the number of views? Personally, I don't spend a lot of time looking at the tags (in smaller, more subtle text) on a specific page, mostly because I've already been drawn by the title on the previous page, but it would have been nice to know whether the tutorial was created for me (or not) before even clicking on it. I don't want to say that I feel duped when I click on a topic in the Learning Center that is of interest to me, only to find that it is does not really apply to me (the software I am using), but I was let down a little.
Admittedly, going through and looking at the topics, it appears this does not happen much (so I'm not all that worked up), but I would suggest that this be revised. It appears the survey was taken down. (Once the Learning Center gains traction, I probably won't be the only person who wonders what's up with the screwy vignette effect & blur tool tutorials, if I'm using the desktop version.) Maybe particular topics should have a tutorial for the desktop version of how to accomplish that task AND a mobile app version of how to do it, where applicable?
Thanks for all the hard work, CyberLink!
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You're welcome! Please let us know how it goes.
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Of course, you could just use the Content Aware Removal tool, and in less than 2 minutes, get this (which keeps you're dimensions the same):
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It must be grabbing the barrel. That's too bad bec there are shots when you really need that extreme wide angle.
Sometimes I don't like messing with photos and sometimes I do. If you have that shot you really love, and you have the time to make it right, you might be able to try the Smart Patch Tool/Effect. Depending on the areas around/near where you want to correct, you may be able to get "everything" fixed and you may just be able to get to a certain point (and either go with your new creation or crop some things out at that point).
Take a look at what at I've done below through this progression. First your original, second the bottom corners, third the top two corners, the top, and the right side (if you look close enough, the right side is still incomplete).
If you're okay with the third photo go with it.
BUT...If not, maybe you "clip" off a lot the corners at the top by cropping a long rectangle the entire width of the photo, then use the Smart Patch Tool to get the little black barrel triangles that are left. It's almost like you a starting with a brand new picture now, with slightly different proportions (yet keeping as much of your original shot in its original format). Hopefully, that can be illustrated by this final image:
Keep in mind: Unfortunately, that barrel is not such an easy thing to cut out completely, because of the fringing/aberrations/or whatever you call it. You can really see what I mean if you zoom in, and see the jagged edges. They are not just black triangles like I said. But, this did a pretty fair job of it.
So if you went from your original and then went to my final image (now I know it's not YOUR original from the camera and that it has been optimized), the dimensions went from 693 x 517 to 693 x 468. Heck, you could even "re-add" that strip I took out to that if you really wanted to (stretching it out, to exclude the barrel, since it is mostly sky of the same color), but I'll leave that up to you.
Honestly, I will tell you that this was the first time I have used the Smart Patch Tool. I've played around with enough image software that I felt comfortable doing it bec. I knew what it was supposed to do and I knew that PhD6 was not going to destroy the original. (So just play around with it!) I'll leave the tutorials back in the hands of PIX. He is much more talented than I am.
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I saw something in an ad that made me want to know how to do it in PhD6. It was a photo with a child outlined in white (maybe two, possibly three pixels). I know this transitions a bit from traditional editing and lends itself to the more creative world, but the kid really stood out amongst the rest of the stuff in the photo. Is there a way to add a glow to an object, or outline an object, or cutout an object (and then add a glow to it)?
Maybe this could somehow be incorporated into Photo Composer, although I don't want to add a photo to a photo. I want to specifically outline an area/object/thing in a photo.
Thanks in advance!
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Forgive the possibly obvious answer, but can I resize a batch of photos? My intent is to resize the batch upon import, not at the end with export. I did not find an answer in the User Guide, and similar questions on the forum from about 2 years ago say it can't be done (unless through a process of Export Photo) so I just want to be sure since I am still fairly new to PhD6. If I need to utilize PowerDirector to do that (meaning I have to buy that), that just sounds silly to me. I mostly work with photos.
In the case it still can't be done, it would be great if that feature was right in the Photo Import (folder) window. (I know PhD is supposed to be a non-destructive photo editor, but if it is my choice on how I'd like to import it, it would really be nice if I could do that.) It could include these options:
Lock aspect ratio
- width X (percent, pixels, centimeters, inches)
- height Y (percent, pixels, centimeters, inches)
Output Format
- JPG, etc.
Options to:
- Rotate left 90 degrees
- Rotate by 180 degrees
- Rotate right 90 degrees
- MirrorFlip
Thanks in advance!
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Very nicely done, PIX! I was waiting with baited breath, patiently.
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Thanks, PIX! I own PhD6, and I like it alot. While I used/use the other products I mentioned, I also used some lesser known (shareware/freeware) products that developed some neat features that were missing in my older versions of those still powerful products (that I mostly did not need to update, esp. for the cost). PhD has given me a lot of precision, and helped me streamline a lot of what I do. My hope was that it could become the ONLY image editing software I use, but my heart of hearts knew that I would still (have to) utilize other products. It's just a bit exhausting at times going from one editor to the next, to cobble together my end-goal.
Anyway: Layers, once you (know how to) use them, are incredibly beneficial for being creative. The current way of going back through the history panel can very easily eliminate some tweaks/edits I've made that I don't want to lose when deciding at what point do I go back if I'm going in the direction I don't want to head through my editing process. I hope that makes sense.
And the thing about layers is, you don't have to use them. You can simply do it the way you are used to, if it gets implemented. It just raises the bar (CyberLink's product) to a different level.
Finally, I don't know how the software was coded, whether adding layers would be prohibitive or not, but I can't imagine it affecting the presets, nor the DirectorZone community (a big feature that many product makers do not have - hats off to Cyberlink for that). Theoretically, layers shouldn't affect anything behind the scenes, with what is currently in place.
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I came from working with Photoshop (and a bit of Paintshop Pro) for over 15 years, and found layers to be very helpful. I must admit I find it odd that PhD6 doesn't have layers. Anybody have any thoughts on that?
"In Photoshop, layers are used to work on individual parts of an image while not affecting other parts. You might say that layers are like transparency papers stacked on top of one another which can be repositioned and separately drawn on without disturbing each other." Source
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