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PowerDVD (previous versions) » Black screen during playback with PowerDVD 14 (Ultra) » Go to message
This afternoon I've upgraded my PowerDVD 12, after this update the blu-ray (which played perfectly before) showed me a black screen (after testing: it did the same with DVD playback. With this playback he showed only the DVD menu). When this black screen shows up, my whole computer looks locked, any combinations of keys won't give any response and I need to reboot my computer.
Because my PowerDVD was a litte outdated I upgraded to PowerDVD 14 (not keeping my settings of PowerDVD 12), hoping it will solve my problems.
Unfortunately I'm still getting this black screen (and the other issues mentioned). After googling around I coudn't find a solution.

For your information: I'm using one monitor only on a Radeon 6570 connected through HDMI and the drivers are up to date. My OS is Windows 8.1.

My daughter is really dissapointed because her 'Belle and the beast' won't play anymore. Can someone help me out here?
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