Announcement: Our new CyberLink Feedback Forum has arrived! Please transfer to our new forum to provide your feedback or to start a new discussion. The content on this CyberLink Community forum is now read only, but will continue to be available as a user resource. Thanks!
CyberLink Community Forum
where the experts meet | Advanced Search >
Forum Index » Profile for Inominatus » Messages posted by Inominatus
  • Recent Topics
  • |
  • Register
  • |
  • Login
PowerDirector (previous versions) » Can't import video files from Canon 6D into Powerdirector12 Ultimate » Go to message
Thanks for the reply. Yes I do have quicktime and it played the file fine.

Since re-installing / upgrading the problem has gone away.

I think it actually was a problem with the program not 'activating' properly when I put in my CD key, as doing so again via the 'offline' activation process suddenly allowed PD12 to then import the files with no error.

It seems to be working flawlessly now.

Thanks again.
PowerDirector (previous versions) » Can't import video files from Canon 6D into Powerdirector12 Ultimate » Go to message
Hmmm - reinstall gave a different error initially

Something like "media file cant be imported because some parts of PowerDirector are not activated"

By pretending I didn't have an internet connection it generated a code to use on the Cyberlink website which in turn generated another code to paste back into PD12 again and viola, it now seems to load the files fine.

Now I will upgrade again and see if that ruins anything but I reckon I am all good now.

Cheers

Ian
PowerDirector (previous versions) » Can't import video files from Canon 6D into Powerdirector12 Ultimate » Go to message
and the error message.

I forgot to mention that after initially failing to import these files I downloaded and installed:
- K-lite Codec Pack 10.1.5 Standard and then upgraded it to 10.1.7 Standard

Rebooted machine but it made no difference to the problem.
NB - Videos played in Lightroom and other players before and after the K-lite codec package install.

Cheers

Ian
PowerDirector (previous versions) » Can't import video files from Canon 6D into Powerdirector12 Ultimate » Go to message
Hi guys,
I couldn't seem to find anyone else with these issues when searching the forums.
Hopefully I can provide some info to try and get it fixed. I am a total video editing noob and am in the process of trying to work on my nephew's wedding videos.

1. Operating System - Windows 7 Professional Service Pack 1

2/3. PowerDirector Version Build - PowerDirector Ultimate 12.0.2230.0 / SR number VDE131028-01 freshly downloaded and installed / registered / updated yesterday.

4. Video source being imported - Canon 6D video file using 1920x1080 25fps High comp (IPB). Sample attached

5. Problem - When trying to add these video files to the PD12 Media Room it completely fails and gives an error message stating "an error occured while opening this media file in the media library. It may be because the file is broken, an unsupported format, protected video content, or for another reason. Try contacting your video provider for a different video format." Attached as no 3.
Video files import fine into Lightroom4 and play in this and all other video players on the system (MPC-HC, Quicktime, Windows Media Player 11)
I tried exporting the file from Lightroom as a MP4 but this also would not import into PD12.

6. Anti-virus package -
ZoneAlarm Extreme Security version: 12.0.104.000
Vsmon version: 12.0.104.000
Driver version: 12.0.102.000
Antivirus engine version: 8.3.2.4
Antivirus signature DAT file version: 1132629632
AntiSpam version: 6.3.1.4973
ZoneAlarm Browser Security: 1.5.396.0
ZoneAlarm ForceField Spyware Scanner: 1.2.104.0

7. Installed Codecs - I am really not sure how to tell this. I looked for a PowerDirector readme.html file in the intalled folders but couldn't see anything
I did manage to get the Windows Media Player codecs if that is in anyway useful (noob here sorry)

Audio Codecs
Type Name Format Binary Version
ACM Microsoft IMA ADPCM CODEC 0011
ACM Microsoft CCITT G.711 A-Law and u-Law CODEC 0007
ACM Microsoft GSM 6.10 Audio CODEC 0031
ACM Microsoft ADPCM CODEC 0002
ACM Fraunhofer IIS MPEG Layer-3 Codec (decode only) 0055
ACM Fraunhofer IIS MPEG Layer-3 Codec (professional) 0055
ACM Microsoft PCM Converter 0001
DMO WMAudio Decoder DMO 0160, 0161, 0162, 0163 WMADMOD.DLL 6.1.7601.17514
DMO WMAPro over S/PDIF DMO 0162 WMADMOD.DLL 6.1.7601.17514
DMO WMSpeech Decoder DMO 000A, 000B WMSPDMOD.DLL 6.1.7601.17514
DMO MP3 Decoder DMO 0055 mp3dmod.dll 6.1.7600.16385

Video Codecs
Type Name Format Binary Version
ICM Microsoft RLE MRLE msrle32.dll 6.1.7601.17514
ICM Microsoft Video 1 MSVC msvidc32.dll 6.1.7601.17514
ICM Microsoft YUV UYVY msyuv.dll 6.1.7601.17514
ICM Intel IYUV codec IYUV iyuv_32.dll 6.1.7601.17514
ICM Logitech Video (I420) i420 lvcodec2.dll 12.10.1110.0
ICM Toshiba YUV Codec Y411 tsbyuv.dll 6.1.7601.17514
ICM Cinepak Codec by Radius cvid iccvid.dll 1.10.0.13
ICM RivaTuner Video Codec RTV1
DMO Mpeg4s Decoder DMO mp4s, MP4S, m4s2, M4S2, MP4V, mp4v, XVID, xvid, DIVX, DX50 mp4sdecd.dll 6.1.7600.16385
DMO WMV Screen decoder DMO MSS1, MSS2 wmvsdecd.dll 6.1.7601.17514
DMO WMVideo Decoder DMO WMV1, WMV2, WMV3, WMVA, WVC1, WMVP, WVP2 wmvdecod.dll 6.1.7601.18221
DMO Mpeg43 Decoder DMO mp43, MP43 mp43decd.dll 6.1.7600.16385
DMO Mpeg4 Decoder DMO MPG4, mpg4, mp42, MP42 mpg4decd.dll 6.1.7600.16385

MPEG/DVD Filters
Type Name Binary Version
video LAV Video Decoder LAVVideo.ax 0.59.1.0
video Microsoft DTV-DVD Video Decoder msmpeg2vdec.dll 12.0.9200.16426
audio LAV Audio Decoder LAVAudio.ax 0.59.1.0
audio Microsoft DTV-DVD Audio Decoder msmpeg2adec.dll 6.1.7140.0

8. Other video editing software - only Windows movie maker that was installed with Windows7

9. - 11. seem to relate to other issues beyong the problem I am having

12. DxDiag attached

I am going to try an unistall / reinstall and see how that goes too.
Thanks for any help you guys can give me.

Cheers

Ian
Go to:   
Powered by JForum 2.1.8 © JForum Team