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Thanks, Robert. So, it looks like we're not naming names here? Okay, I was able to import the clips with another product (rhymes with "Clinical"). Unfortunately, there were playback problems which could not be resolved, so I was unable to edit. I was able to produce one long clip from the 56 clips I have in full hd (1920 x 1080) MP4 format (same as the original) with no appreciable loss of quality, and I was able to import this clip into PD9. I'll probably try some MP4 samples from the Lumix in lower resolutions; see if they work. Meanwhile, PD does accept full HD AVCHD files from the Lumix. I'll try to find another NLE program that is proven to be compatible with the Lumix full HD MP4's and/or a good quality batch video converter program -- the hoops we have to jump through. Enjoy the weekend . . .
Okay, so I have upgraded to 8GB of RAM, but no change. PD9 crashes immediately, when I attempt to import any of these files. I would consider upgrading PD, but PD12 (and 11) import video formats include "iDevice/PSP MPEG-4." I couldn't find a definition of this term, but maybe it refers to MP4 files made on Apple or Apple licensed devices. The world of digital video editing is full of conflicts between software and file formats (which is bad for consumers, but good for developers of conversion programs). That appears to be the case here. I will probably try to find a decent converter program rather than spring for a PD upgrade, unless it's clear that it will accept these files. For what it's worth . . .
I did an update on Quicktime, but the problem persists. Even trying to import a single 6-second clip causes a crash. I've attached an example. It might be a RAM issue, as I am 2 GB short of the minimum for a 64 bit system, though this has not hindered me up until now editing or producing with 1280/720 files from a Kodak zi8. Or there may be a way to convert the files without loss of quality. Again, all your attention/help is greatly appreciated. Have a good day.

HB
Hi. I'm an occasional user of PD9 and so far have been very pleased with the results. I am running the program in Windows 7 Professional 64 bit with 4 GB of RAM. As I said, good results. Today I ran into a glitch while trying to import .mp4 files from a Panasonic Lumix G6. The clips were shot in full hd -- 1920 x 1080, 59 frames per second. Any attempt to import a single clip in this format or a group of clips causes PD9 to crash. I reinstalled PD9, and it is importing other file formats without any problems, including full hd .avchd clips. Does anybody know of a way to import full hd .mp4 files, or are they beyond the capabilities of PD9. Thanks for your help.

HB
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