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I haven't received an answer yet. Your reply makes me wonder if Windows update had something to do with it.
My setup is somewhat complicated, so that might be why Cyberlink hasn't responded yet. But I have been using the same setup for a couple of years already without a problem. I'm going to try and troubleshoot it some more this weekend. If I can't fix it, I'll try and contact them again.
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OK, I've done more tests, and some older Blu-Rays work, like I-Robot and 12 Rounds, but others which worked previously don't. These include Looper and Pulp Fiction. The new ones I've tried that don't work are the new Total Recall, and the Godfather Trilogy - which I recently purchased from Amazon, and is a remastered version - and it includes a notice about updating your Blu-Ray player if you have problems.
I am running Windows 7 64 bit on a AMD quad core. I have it hooked up to an Acer H5360 projector on the HDMI out from a nVidia Geforce GTX 460 video card. My main monitor is a Dell 2405FPW, which is not HDMI compliant, however I route the video through the Acer projector and disable the Dell monitor when I'm watching a Blu-Ray. This setup has always worked flawlessly in the past.
The build I'm using is 10 Mark II version 10.0.4520.54.
I might add I recently reinstalled windows. I had a bad RAM chip which corrupted the old install to the point it was unreparable. I still have the old install, (which won't boot) on a different hard disk. I installed a new hard disk and disconnected the old one so Windows wouldn't install the boot loader, and reconnected to I could access my old files.
As I said, Looper played fine previously, and I'm fairly sure it was with the new install, but I'm not positive.
To sum it up, with the Blu-Rays that won't play, PowerDVD strarts to load the movie, then exits the program. These include Blu-Rays that played previously. Other older Blu-Rays still play.
Should I uninstall and reinstall PowerDVD? What it the limit on installs? I think I've installed it twice.
Thanks
Chris Michaud
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I'm having the same problem, but it is just for recently purchased Blu-rays. Older ones work fine. Is there an update in the works? Just tonight, I reinstalled the most recent build, and it didn't help.
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